What are the responsibilities and job description for the Part-Time Teller | Kent City position at ChoiceOne Bank?
Description
Teller
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
General Summary
The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker.
Reports To: Assistant Branch Manager and Branch Manager
Essential Duties and Responsibilities
· Perform and follow the Bank’s policies, procedures, and customer service standards
· Operate teller window in accordance with bank policy, balancing daily
· Meet and exceed teller sale/referral goals
· Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality
· Acquire and maintain up-to-date knowledge of banking products, financial services, and technology
· Develop relationships with clients and ensure customers’ awareness of services offered. Recognize clients’ needs and make referrals to bankers.
· Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time.
· Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
· Be familiar with and comply with all federal and state banking regulations as applicable.
Requirements
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
- High School or GED
- Minimum of 6 months cash handling experience preferred
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.