Behavioral Health Specialist / Case Manager

POSITION SUMMARY

Delivery of independent case management and skill development services in a peer support model and assist seriously mentally ill individuals 18 years of age and older, in developing flexible supports. Develop relationship in the community with other providers, and families to establish referral of consumers to CHOICES, Inc. services. The intent of CHOICES, Inc. Intensive Case Management service is to reduce and prevent institutionalization, promote service effectiveness, choice, recovery, personal accountability, and carry out these services while aiding consumers to achieve these goals.

ESSENTIAL JOB FUNCTIONS:

(Responsibilities, Accountabilities, and Competencies; May not include all duties of this job. Order does not imply priority)

A. JOB DUTIES

1. Provide case management and skill development services to 18 year old and above, that will allow your client to become independent and less reliant on community mental health and other services; and effectively utilize the services clients’ desire to access. Natural community and relational support should be utilized and whenever possible and practical.

2. Effectively advocate and collaborate with State and community agencies on behalf of people served to improve lives, and quality of services received.

3. Receive referrals from community agencies, social services, psychiatric facilities, emergency rooms, Department of Corrections, Alaska Psychiatric Institute, family members, other consumers or anyone referring someone who may benefit from services of CHOICES Intensive Case Management Program.

4. Upon institutional discharge (API or release from jail), make arrangements for individuals to access housing, psychiatrist, physician, physician’s assistant, or advanced nurse practitioner with prescriptive authority before discharge medications have been exhausted.

5. Plan case management and rehabilitation/habilitation services based on needs the client will benefit from. Some examples are: benefit planning to facilitate employment; accessing safe, affordable, independent housing; linking to vocational and educational services; linking to case management, linking to primary care, substance abuse or rehabilitative/habilitative services that focus on a person’s strengths. This list is not intended to be exhaustive.

6. Develop and offer modalities of service that will assist the people CHOICES, Inc. serves as they communicate their needs. Always strive to move people you serve toward a more independent and self-reliant lifestyle.

7. Market CHOICES' services in the community by utilizing methods such as flyers, brochures, presentations, collaborations and relationship building with others in the community.

8. Assist with quarterly reports, presentation of services, and meetings with other services.

9. Facilitate groups with clients.

10. Crisis intervention.

11. Understanding of DAP note taking HIGHLY preferred. (Applicants with this knowledge will be put into the interview pool over other applicants)

12. Understanding and able to write a Medicaid billable encounter note for clients

13. Able to meet organizations Medicaid billable productivity level after 90 days of probation

11. Other duties as assigned. This job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this Program.

B. CORE VALUES

Demonstrate personal and interpersonal qualities that support the core values and mission of CHOICES, Inc. and its programs. Have an unwavering belief in the power and possibility of recovery and absolutely believe that all individuals can lead full, rich and productive lives.

MISSION: Consumers having ownership in creating effective services (CHOICES)

PRINCIPLES OF RECOVERY:

Recovery is holistic, embraces culture, supported by peers, self-directed, springs from hope, and is a reality.

Rehabilitation services are person-centered, involve family and friends, anchored in the community, strength-based, use peer supports and honor partnerships.

CORE VALUES: Services are flexible, comprehensive, wellness driven and effective

ESSENTIAL JOB QUALIFICATIONS / REQUIREMENTS:

1.Associates in Human Services preferred, but not required

2. Former consumer of mental health services OR a minimum of 2 consecutive years in recovery (living, learning, and / or working).

3. Requires 6 months to 1 year of related work and/or volunteer experience.

4. Knowledge of public mental health and/or co-occurring disorder services.

5. Ability to organize; prioritize; and schedule work assignment

6. Peer oriented

7. Personal understanding of Psychosocial Rehab Model and Peer Support Model.

8. Ability to work independently and / or as a team member

9. Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals in a diverse community.

10. Knowledge of case management theory and practice.

11. Knowledge of patient confidentiality and HIPAA.

12. Knowledge of Microsoft Suite and Outlook REQUIRED

13. Knowledge of Medicaid and how to bill under client service notes, highly preferred

14. Able to meet Medicaid billing productivity requirement of 100% of salary (see Supervisor) after passing 90 day probationary period

15. Knowledge of State of Alaska health record website (AKAIMS) highly preferred, but not required.

16. Ability to work with individuals to engage them in recovery activities that lead to quality of life—living, learning, and working.

17. Personal understanding of recovery and self-help techniques and mutual support

18. General understanding of Alaska's Medical Health Record System (AKAIMS) highly preferred, but not required (Applicants with this knowledge will be put into the interview pool over other applicants)

CONDITIONS OF EMPLOYMENT

1. Must pass an extensive state and federal background check conducted by the State of Alaska.

2. Proof of valid Alaska Drivers License and 5 year clean driving record.

3. Must be able to Obtain CDC1 and CDC11 within a year and half of hire.

4. Must be able to obtain First Aid/CPR certification.

We are an EEO, ADA, & AA employer

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• case management: 1 year (Required)

Ability to Commute:

• Anchorage, AK 99503 (Required)

Ability to Relocate:

• Anchorage, AK 99503: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $26