What are the responsibilities and job description for the On Call Peer Support/Family Peer Support Specialist position at Choices CCS?
The Family Peer Support Specialist is an active member of the Choices' Jefferson Parish Mobile Crisis Team and provides support services to consumers and families who have experienced a behavioral health crisis. Under supervision of the Lead Clinical Evaluator, the Family Peer Support Specialist functions as a role model for guardians; serves as a consumer advocate, has lived experience with their child having had a behavioral health diagnosis, and providing consumer or family information for continued stabilization. The Family Peer Support Specialist performs a wide range of tasks that relate to assisting guardians in regaining optimal functioning within the community for their youth. The incumbent will support and uphold a commitment to racial and ethnic equity and antiracism.
The Choices Jefferson Parish Mobile Crisis Team are responsible for 24/7 mobile emergency responses for youth and adults experiencing a behavioral health crisis in Jefferson Parish. The MCS team operates from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, and fellow mobile crisis responders. The MCS team will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The MCS team will ensure appropriate follow-up for individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization.
Essential Duties and Responsibilities
- Can articulate the mission, vision and practices of the MCS program
- Communicates the practice expectations of the emergency response system to consumers, community partners, and
- Responds to crisis referrals according to Choices’
- Provides back up when requested if contacted by first
- Adheres to the policies and protocols established by Choices for the management of a 24/7 mobile crisis response
- Incorporates the guiding principles and values of Systems of Care into their interactions with youth and families, fellow team members, Choices staff and system
- Communicates effectively with Choices Leadership Team to ensure collaborative efforts and proactive response to issues and
- Maintains positive working relationships with co-workers.
- Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals with mobile crisis response services.
- Ensures collection of all necessary service
- Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization
- Willingly completes other duties as assigned to advance the mission of the Mobile Crisis Team.
Qualifications
- High School Diploma or GED. Some college preferred
- Prior 2 years’ experience with behavioral health crisis
- Strong communication and writing skills. Bi-lingual skills (Spanish) a
- Registered Family Peer Support Specialist certification a plus, but not
- Familiarity with area
- Highly organized, and effectively manages multiple priorities
- Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
- Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
- Enthusiastic about advancing system change within the community.
- Must possess a valid driver’s license in the state of residence, auto insurance and reliable vehicle.
Hourly Rate: $17.30 ($36,000 annually)
Benefits Include:
- Medical, Dental, Vision
- Employer Paid Life Insurance, Short & Long Term Disability
- 401k Match
- Tuition Reimbursement
- Paid Parental Leave
- Generous PTO plan
- Qualified employer for the Public Service Loan Forgiveness Program
Job Type: Full-time
Pay: $17.30 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $36,000
