What are the responsibilities and job description for the Patient Care Coordinator position at Choices Pregnancy Resource Center?
Company Description
Choices Pregnancy Resource Center in Chattanooga, TN, offers unplanned pregnancy services and support. With a focus on providing medically accurate pregnancy testing and ultrasounds, Choices has earned the trust of over 45,000 women in the community.
Role Description
This is a full-time on-site role for a bilingual Patient Care Coordinator at Choices Pregnancy Resource Center in Chattanooga, TN. The Patient Care Coordinator is a non-medical position to support the Medical Services department. This position primarily focuses on the areas of administration, non-medical patient care, and medical services volunteer training.
Qualifications
1. BILINGUAL IN ENGLISH AND SPANISH.
2. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Lord and Savior and is accountable to a local Bible-believing church.
3. Exhibit strong commitment to the sanctity of all human life.
4. Be committed and live by Biblical sexual ethics. Specifically, abstinence outside of marriage and fidelity within marriage.
5. Agreement with Choices’ Statement of Principle, Statement of Faith, Mission Statement, and policies of the organization.
6. Be dependable, punctual, and committed to the ministry of Choices.
7. Strong organizational, problem solving and administrative skills.
8. Ability to handle client and patient information with confidentiality and sensitivity, respecting and promoting patient rights.
9. Excellent listening, verbal, and written communication skills.
10. Ability to carry out responsibilities with little or no supervision and complete tasks as requested.
11. Ability to communicate the vision and mission of Choices with clarity and represent Choices’ values.
Administrative Duties:
1. Responsible for opening/closing the center as assigned.
2. Welcome and greet patients, clients, and guests with warmth and sensitivity.
3. Responsible for all patient appointment preparation, such as appointment reminders, chart preparation, and sending mobile intake documents (if applicable).
4. Responsible for administration and flow of patient appointments, such as notifying appropriate staff or volunteers of patient or male client arrival, accuracy and completion of patient documents, chart documentation, scheduling patients next appointment at departure (if applicable), etc.
5. Oversee the organization/tidiness, cleanliness, efficiency, and supplies of the reception, lobby, volunteer room, etc. Assist with other areas as needed: MS bathrooms, lab, etc.
6. Inventory brochures and general center supplies needed for Medical Services and make requests for purchases as per Choices’ policy.
7. The lead in responding to phone, email and text messages regarding appointments, follow-ups, etc., passing off any medical questions to a medical team member.
8. Assist in the expansion of the referral list by researching/contacting potential partnerships.
9. Translate documents to Spanish as needed.
10. Play an active role in team and individual meetings to promote the best care for patients and support for receptionist/patient advocate volunteers.
If you are passionate about providing exceptional patient care, possess strong organizational skills, and thrive in a fast-paced environment, we encourage you to apply for this rewarding position.
Job Type: Full-time
Salary : $18 - $20
