What are the responsibilities and job description for the Assistant General Manager position at Choolaah?
We refer to our Assistant General Managers as our Lead Managers ("LM"). The LM position is a developmental position to prepare the individual for the General Manager ("GM") position. The LM is responsible for assisting in the successful and profitable operation of a single unit store, including modeling the company's mission, vision and values and leading the team to achieve expected results while working side by side with team members. Included in the LM's primary responsibilities are training, developing and motivating Team Members to delight every guest. While in this position, the LM will learn all functions of the GM position.
WE OFFER OUR LEAD MANAGERS :
Up to 5 hours of OT per week.
Hourly Compensation starting at $18 / hr
Monthly Performance Bonus
TOTAL COMPENSATION $43,000-$50,000
PTO 10 days / year
401K, Medical, Dental, & Vision Insurance
Work-Life Balance. We close at 9pm daily ! And we are closed for all major holidays.
Growth Opportunities
Responsibilities of Lead Manager include (and not limited to) :
Leadership
Motivate and inspire the team to delight every guest every time, creating raving fans, through a positive and enthusiastic approach, and by recognizing and rewarding great performance
Hold Team Members accountable for consistently meeting all quality, service and cleanliness standards
Create a culture where open and respectful communication is encouraged
Communicate clear expectations
Lead and develop the team to achieve company objectives and operational excellence.
Assist in conducting effective and productive management and team meetings to identify and impact areas of opportunity and achieve continuous improvement
Build effective relationships with peers and upper management partners, including senior leadership team members
Proactively seek personal learning and development opportunities for self-improvement
People Development
Develop and retain top Team Member talent for the store
Support the maintenance of optimal staffing levels for the store
Train and develop Shift Managers and Team Members in all areas of job responsibility
Consistently assess and provide ongoing performance feedback to include performance reviews, monthly check-ins and daily coaching with all levels within the store
Recognize and address performance issues in a timely manner
Achieving Results
Assist the GM in the execution of the store business plan to drive results and achieve continuous improvement
Deliver on key business drivers : Quality, Accuracy, Hospitality, Cleanliness, Speed of Service, Value, and People
Consistently deliver top results in Secret Shop, Steritech, and Contact Reports
Fully execute and follow all systems, processes and standards
QUALIFICATIONS :
Minimum 18 years of age
Open availability
Demonstrated energetic, enthusiastic and hands-on leadership style
Strong analytical, prioritizing, interpersonal, problem-solving & time management skills
Strong verbal and written communication skills in English
Collaborative skills and ability to work well within a team
Ability to work in a fast-paced and deadline-oriented environment
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Assistant General Manager?
Sign up to receive alerts about other jobs on the Assistant General Manager career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Assistant General Manager.
Click the checkbox next to the jobs that you are interested in.
