What are the responsibilities and job description for the Front of House Manager position at ChopHouse Thirteen?
Job Description / Duties: Duties include but are not limited to the following:
Working with the management team:
· Train and Develop Support Staff (SA, FR and Expo)
· Manage support staff during service hours.
o Tasks
o Sections
o Process
o Assignments
· Guest feedback/interaction
· Help as needed with party sheets
· Develop staff performance and provide feedback to improve productivity.
· Implement protocols that will maintain future restaurant operations.
· Oversees opening and closing tasks and balances daily and nightly cash drawers.
· Weekly competition ideas
· Onboard/hire new staff members.
· Oversee trainer program.
· Communication board updates
· Scheduling
