Residential Service Manager

Now Hiring: Residential Service Manager

Location: CHOR Youth & Family Services |1010 Centre Ave. | Reading, PA 19606

Pay: $28.00 per hour

Shifts: Varied

Job Type: Full-Time

POSITION STATEMENT:

• Oversees residential programming and staff. Assists in developing and implementing programmatic policies. Professionally represents agency. Completes relevant tasks and paperwork necessary for daily operations. Abide by all MCO, DHS, and COA standards and policies.

Excellent Perks and Benefits for Full-Time Employees:

• Medical, Dental, and Vision benefits
• 401k, Life & Disability Insurance
• Generous Paid Time Off (PTO)
• Paid Training & Career Advancement
• A Great Team Environment
• Competitive Wages
• Wellness Program & more

RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS:

• Direct Duties:
  • Shares in the responsibility of maintaining the safety of the residents, staff, visitors, and communities we serve.
  • Manage Day to Day Program Operations.

• Shares in the responsibility for making sure that the interior and exterior of the program is always safe and clean.
• Complete all applicable services via Electronic Health Records (EHR). Ensure Shift Supervisors and Youth Consolers utilize EHR in a consistent and effective fashion.
• Assists in the interviewing, hiring, and training of new residential staff, monitoring timeline and completion of required orientation training per DHS, MCO, and COA policies.
• Directly supervises Shift Supervisors. Participates in a team approach with Director for monthly team supervision and for yearly performance evaluations of Shift Supervisors.
• Implements and oversees residential programming, ensuring safety standards and appropriate participation in recreational community activities.
• Creates Monthly Activities calendar and ensures staff implementation and participation.
• Problem solves and reports on programmatic issues in staff, team, and supervisors’ meetings.
• Attends all mandatory residential Staff Meetings, Supervisor Meetings, and Team Meetings.
• Monitors shift scheduling of Shift Supervisors and Youth Consolers.
• Remains reachable by phone during after-hours for residential matters and emergencies.
• Must be available to work PM shifts, weekends and Holidays
• Maintains supplies for residents’ necessities (i.e. bedding, towels, clothing, hygiene products, etc.).
• Periodically fill in for Shift Supervisors and Youth Consolers to ensure compliance with ratios. Fill in on shift when necessary.
• Performs other job duties as assigned.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor’s Degree and two years’ experience working with youth post education associate degree plus three years’ experience working with youth post education.
• One year’s experience supervising staff preferred.

Position Requirements:

• Must be at least 21 Years of Age
• Must have a valid Driver's License and clean driving record
• Bachelor's Degree plus one year relevant experience.
• Required to work on weekends as scheduled by supervisor.
• Must past all pre-employment physical, drug screening includes background clearances (Child, Criminal, FBI, and DMV)
• Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.
• Ability to demonstrate basic oral, written, and verbal communication.
• Must attend all required trainings followed by shadowing prior to working on the unit.
• Ability to work effectively among various levels of behaviors and maintain an atmosphere of safety, support, and guidance to ensure a positive environment.

Who We Are: The Children's Home of Reading Youth & Family Services (CHOR YFS) an affiliate of Apis Services Inc., is expanding its programs to offer treatment-oriented care rather than custodial care. Today our programs allow us to meet the critical behavioral and mental health needs of over 650 children and families every year!

Who is Apis Services Inc:. Apis Services, Inc. (a wholly-owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterments.

Apis Services, Inc and affiliate’s provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.