Bilingual Peer Support Team Member

Title: Spanish Speaking Experience Peer Offering Support (ExPOS) 

Location: Anywhere in Colorado

Start Date: Flexible 

Benefits: Contract position (20 hours per month cap), $35/hour, includes Employee Assistance Program, training, continuing education opportunities (not college) Deadline: Application review and interview cycles begin in Jan 20 2025

HOW TO APPLY 

Please submit your resume and written responses to the following questions (maximum of 3 pages total): 

● What is most compelling to you about CHOW or our approach? 

● Why do you believe you would be successful in this role? 

● Why are you the right person to advocate and support folks in the food/beverage/hospitality community? What is your superpower? You may be good at many things, but what are you truly great at? 

● What kind of workplace do you thrive in? What kind of workplace do you struggle in? Please submit your application to erin@chowco.org 

Application review and interview cycles begin in Jan 2025

Position starts in Feb. with room for flexibility. 

The Mission for this Position 

Note:this position is a great fit for someone who is a native Spanish speaker and loves working with people just as much as they love the operational side, being on a team and is driven by a sense of purpose to create a stronger community. The programs we have a CHOW are Group Meetings, Education and Resource Brokering. This person should have good self awareness and be willing to tell us that they can’t run a meeting b/c they are protecting their peace. 

CHOW is seeking a compassionate certified peer supporter to assist and guide our members. In this role, you will be required to attend CHOW groups and respond to any emergencies as needed. This position also requires the knowledge of local and national resources to provide community-based resources.

Ours is a unique community of hospitality professionals. A year of work in the hospitality field is required. To ensure success as a CHOW peer supporter, you should be empathetic and possess exceptional interpersonal communication skills. An ideal peer support specialist should be able to easily identify warning signs in members and provide effective interventions and emotional support. In this role, it will be important to establish firm personal and ethical boundaries. 

Through your work, you will have a direct and significant impact on the wellbeing of the food, beverage, and hospitality community. 

Position Narrative 

Overview 

Your time will initially consist of learning the systems, processes, and tools we use within our programming. You will then facilitate CHOW group meetings as per the agreed schedule with the goal of listening to and supporting the community and ensuring that we are meeting their needs. You will work closely with our Philanthropy and Outreach teams to expand our reach and help with fundraising. 

In addition to facilitating the meetings you will be responsible for collecting data, submitting reports, time sheets, expense forms, outreach, attending events, advocacy, and fundraising. 

Hiring Process, What to Expect 

The positions will be posted until the set deadline. At that point it will take CHOW about a week to read the answers to questions and review. From there the first of 3 rounds of interviews will happen. Each interview will take 15-90 minutes. This process will take CHOW 2-3 weeks. Those you receive an interview will get an email to set up another interview or notice that we are passing. 

Onboarding and Learning 

We will provide a significant amount of onboarding and training, however, you will be expected to drive your own learning process. We are committed to consistent innovation and improvement of CHOW’s programming and, as someone who will be helping our community, you’ll play a significant role in how this body of work evolves. Onboarding will be very focused allowing you to fully understand the span of work in one area that will allow you to seamlessly use those transferable skills across programs. 

Your Starting Point 

Our programming is already highly structured that we are continually working on; you will not be creating a program from scratch and you won’t be doing it all on your own. Because our training and coaching approaches have been through numerous “ improvement processes'' and program evaluations, we are very confident in their ability to produce results. However, we are also not rigidly attached to our approach - we are looking for someone who is both eager to understand the intricacies of what has/hasn’t worked about our approach and to push the quality of our work far beyond its current version. Our best case

scenario is that after several years CHOWs programming will look different because of your contributions and our collaborative focus on creating the best experience possible for the leaders we work with. We are committed to everyone on our team contributing where they feel the most fulfillment and have the strongest abilities - as a result, once you feel ready, you will have the ability to shape the direction your position will evolve into. 

Position Responsibilities 

● CHOW ExPOS Responsibilities: 

○ Attending weekly CHOW meetings, virtual or in-person. 

○ Documenting the number of attendees. 

○ Allowing an extra 30 minutes after a meeting to give additional support to members, as needed. 

○ Knowledge of local and national resources to assist members (Crisis, Unite Us, Detox, etc…). 

○ Willingness to learn to use and understand health information technology, i.e. GPRA ○ Works with individuals and groups to provide personalized outreach, support, and education; introduces concepts of mental health, recovery, and wellness in hospitality settings. 

○ Willingness do some light fundraising 

● ExPOS Requirements: 

○ Bilingual in Spanish and English 

○ High school diploma or GED. 

○ CPFS or NCPS certification would be great but we can also train you 

○ At least one year in the hospitality industry. 

○ Open minded and willing to accept all pathways to recovery. 

○ Excellent verbal and written communication skills and experience with group meetings. ○ Highly compassionate and attentive to detail. 

● Additional Requirements: 

○ Good knowledge or willingness to learn of recovery resources such as the 12 step program and community support groups. 

○ Proficiency or willingness to learn, Office programs; especially Word, Excel, and PowerPoint; Gmail, Google suite, and Zoom products. 

○ Enhances professional growth and development by participating in relevant training as outlined by SAMHSA, CCAR, COPA etc. 

○ Helping the organization with any and everything

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At CHOW we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.* We embrace employees and candidates from these underrepresented groups and encourage them to apply. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results in serving our hospitality community.