Benefits & Leave of Absence Specialist

 Who we are

About the Role

The key function of Benefits and Leave of Absence Specialist is to provide day-to-day administration of leave of absence, accommodations, and employee benefit and retirement programs. This position partners closely with the Total Rewards team to advance equity in CHPW’s Total Rewards programs by increasing employee access and knowledge through ongoing communication and education campaigns.

To be successful in this role, you:

• Are committed to actively participating in the advancement of CHPW’s commitment to equity in all areas, particularly Total Rewards, by increasing access to and understanding of employee leave of absence, accommodations, and benefit and retirement programs.
• Bring a minimum of (2) two years direct work experience with leaves of absence and employee benefit administration.
• Have an intermediate to advanced familiarity with the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Have experience with daily administration of HRMS (HRIS) and or leave of absence tracking software and reporting writing.
• Degree and HR (e.g., CEBS, PHR, SPHR) certifications considered.
• Are comfortable working a hybrid work arrangement

Essential functions and Roles and Responsibilities:

• Responsible for advocating, educating, maintaining, supporting and administering
  • employee health and welfare and retirement benefit plans throughout the employee life cycle and actively participates in the planning,administering and auditing of benefit changes, compliance testing and annual open enrollment administration.
  • all employee leave of absence programs and pay benefits such as short- and long-term disability, state paid leave, and worker’s compensation at CHPW and coordinating with appropriate parties.
• Act as accommodations navigator for all employee ADA accommodation requests collaborating with employee, manager, and HR Business Partner.
• Responsible for creating and delivering leave of absence, accommodation, and employee benefit communication and education on the CHPW intranet site and utilizing internal communication tools to assist employees.
• Development of leave of absence, accommodations management and compliance knowledge; stay current with changes in regulations and best practices, and continually update company policy, procedure, and guidelines.
• Responsible for resolving enrollment and eligibility issues with vendors and employees.
• Processes benefits billing invoice to include audits, reconciliation, and payment.
• Writes, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools in HRIS and Leave of Absence Tracking Software for HR dashboard.
• Provides technical support and training for end users; acts as liaison between end user and technical groups, including third party vendors and administrators.
• Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.

Knowledge, Skills, and Abilities:

• Organizational and time management skills and the ability to reprioritize work as needed.
• Interpersonal communication (both written and verbal) and relationship skills employing empathy with every interaction.
• Ability to anticipate the needs of employees and managers to fully resolve inquiries and requests.
• Ability to use independent judgement and exercise a high level of critical thinking.
• High level of initiative and ability to work independently.
• Ability to maintain strict confidentiality and discretion and have high attention to detail and accuracy.

Note: If you think you do not qualify, please reconsider. Studies have shown that women and people of color are less likely to apply to jobs unless they feel they meet every qualification. However, everyone brings different strengths to the table for a job, and people can be successful in a role in a variety of ways. If you are excited about this job but your experience doesn’t perfectly check every box in the job description, we encourage you to apply anyway.

As part of our hiring process, the following criteria must be met:

• Complete and successfully pass a criminal background check

Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant’s criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.

• Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency
• Vaccination requirement (CHPW offers a process for medical or religious exemptions)
• Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.

Compensation and Benefits:

The position is FLSA non-exempt and is eligible for overtime. Based on market data, this position grade is 44 and has a 5% annual incentive target based on company, department, and individual performance goals.

CHPW offers the following benefits for Full and Part-time employees and their dependents: 

•  Medical, Prescription, Dental, and Vision
•  Flexible Spending Accounts, Health Savings Accounts
•  Basic Life AD&D, Short and Long-Term Disability
•  Voluntary Life, Critical Care, and Long-Term Care Insurance
•  401(k) Retirement and generous employer match
•  Employee Assistance Program and Mental Fitness app
•  Financial Coaching, Identity Theft Protection
•  Time off including PTO accrual starting at 17 days per year
•  40 hours Community Service volunteer time
•  10 standard holidays, 2 floating holidays
•  Compassion time off, jury duty

Sensory/Physical/Mental Requirements:

Sensory*:

• Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.

Physical*:

• Extended periods of sitting, computer use, talking and possibly standing.
• Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion.
• Frequent torso/back static position; occasional stooping, bending, and twisting.
• Some kneeling, pushing, pulling, lifting, and carrying (not over 25 pounds), twisting, and reaching.

Mental:

• Frequent decision-making. Ability to gather and assess data, determine appropriate actions, apply protocols and knowledge to unique situations, problem-solve and provide consultation.

Work Environment:

Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.