What are the responsibilities and job description for the Insurance Customer Service Representative- Bi-Lingual position at Chris Musa Agency?
Our office is rapidly growing and we are looking to hire and train the right individual for our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to both our new and current customers.
Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Base Salary of $38,000 to $42,000 based on experience, with monthly bonus opportunities.
** All who apply will automatically be emailed a link to an assessment test. You MUST complete the assessment in order to be considered further for the position.**
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Evenings Off
Career Growth Opportunities
Hands on Training
Responsibilities
- Immediately greet all customers, entering the office by appointment , in a friendly and helpful manner.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Provideexceptional customer service.
- Schedule appointments for sales staff to meet prospective customers.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
- Colorado Insurance Personal Lines license is a bonus, we will assist in getting licensed.
- This is an in office position.
- Must have ability to multi-task.
- Great Customer Service Skills.
- Works well with other employees and is a team player with a positive attitude.
- Ability to tactfully handle stressful and difficult situations.
Bilingual, fluent in both English and Spanish is required.
Salary : $38,000 - $42,000