What are the responsibilities and job description for the Site Manager position at Christ Community Health Services Augusta, Inc?
The Site Manager is responsible for the planning, organizing, and supervising of front office and clinical (non-provider) staff at an adult primary care site. This includes, but is not limited to, patient satisfaction, patient/clinic flow, staff (including provider) efficiencies and productivity, as well as the site budget (expenses & revenues). It is the expectation that the Site Manager will work diligently to meet goals and achieve success in regard to patient satisfaction, quality care, efficient patient/clinic flow, and patient volumes.
Required Knowledge, Skills, Abilities:
- Extensive knowledge of medical terminology and medical practice management.
- Ability to motivate self and others while maintaining the order and quick pace of the medical practice.
- Ability to counsel staff and patients in their spiritual and emotional lives.
- Skilled in delegation, leadership, prioritization of tasks, and organization.
- Ability to engage in high-level problem-solving in a fast-paced environment.
- Strong overall computer skills and experience using e-mail systems, electronic medical records, web-based programs, and various health information technology
Education and Experience:
- Current Professional Nurse License or Certified Medical Assistant
- At least five (5) years of progressive experience in a medical practice leading a multi-provider clinic
- Active BLS Certification
- Bachelor’s degree in healthcare administration, nursing, risk management, or related field preferred
