Company Description
The mission of Christ's Church of the Valley is to WIN people to Christ, TRAIN believers to become disciples, and SEND disciples to impact the world. The focus of the Guest Services Pastor is to help create and lead the overall guest experience on the campus for all ministry events and experiences. As the Guest Services Pastor, you will be responsible for ensuring appropriate staffing, volunteer recruitment and development takes place within the ministry.
Job Description
Essential Job Functions
Guest Services
- Effectively communicate, recruit & develop the Guest Services Teams & leader
- Recruit one coach / lead for any volunteer team larger than 3 and less than 12
- Oversee leaders & assist them to reach their full potential in their areas including :
Greeters
UshersNew to CCV Tables / Information TablesParking lotCommunion PrepMeet with direct line to go over goals and initiatives regularly for G.S. ministry.Model a positive, authentic and caring behavior and communicate the vision of CCVCoordinate with the team leaders to ensure adequate staffing to the ministry areas and established baselinesFollow up with all contacts / prospective leaders by phone to plug them into serving in the G.S. ministryMake personal contact with all new volunteers and communicate with the Service Leaders they will serve underEnsure the Evacuation Plan is in place within the worship serviceInput weekly attendance from all servicesEnsure volunteers have the necessary supplies for their shiftTrack ministry goals & objectives for the yearTrack ministry volunteer engagement and encourage Next Steps for all team membersKnow the create the plus model; encourage others and demonstrate on all serve teams.Pastoral Care
Provide Pastoral care to the people as needed. This includes, but is not limited to weddings, funerals, baptisms, hospital / hospice calls, and baby dedicationsLeverage the ministry resources to support members of your area of ministryWhile most of the time you will be caring primarily for the people in your area of responsibility, it is understood that Pastoral Care is to be a team effort and therefore you may be asked to help people in other areas as neededCommunity Relations
Develop relationships with key members and organizations within your region (school, leaders, business leaders, city officials, etc.)Encourage relationship between CCV Volunteers and community leadersEncourage members of your team to move through our Next StepsWork with Associate Pastor to help identify potential Neighborhood Group leaders and potential group participantsQualifications
Character & Chemistry
A passion for reaching the lostPersonal integrity in all areas of lifeMust be - or willing to become - a participating member of CCVRegularly attends worship services with their familyIs an active participant in a neighborhood group, a transformation group and is a regular titherMust be able to multitask in order to effectively oversee all areas of this ministryCompetency
Customer Focus - Dedicated to meeting the expectations of internal and external customers.Interpersonal Skills - relates well to all kinds of people and builds effective relationships, communicates effectively both interpersonally and corporately.Drive for Results - Steadfastly pushes self and others for results. Is action-oriented and displays focus, passion & initiative. Takes appropriate action when something needs to be done.Self-Development - Committed to improvement, seeks constructive criticism, understands strengths and weaknessesEducation & Experience
Minimum 2 years of customer service experienceMinimum 2 years of leadership experienceExperience mentoring or leading others to ChristAble to work a flexible schedule including Saturdays & SundaysDegree in Biblical Studies is helpfulExperience working in Ministry is preferred but not requiredAdditional Information
General Information
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of employees. CCV Leadership reserves the right to revise the position, its job functions, minimum qualifications and other aspects of the position in any way at any time.
General Information
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of employees. CCV Leadership reserves the right to revise the position, its job functions, minimum qualifications and other aspects of the position in any way at any time.
