What are the responsibilities and job description for the IT Internship - Sleepy Eye, MN position at Christensen Farms?
Position Overview & Responsibilities: Christensen Farms is always looking for competent, balanced, and passionate individuals to enhance our team, our business, and our industry. We welcome candidates who genuinely want to make a difference. Our internship program, and available positions, are designed to meet the needs of Christensen Farms and the goals of the individual. We offer internships in the following disciplines of Information technology: Service Desk, Application Development and Management, Decision Science, Infrastructure and Cyber Security, and Project Management.
Major Areas of Accountabilities include:
- SERVICE DESK
- Respond to inquiries and requests for assistance with the organization's computer systems and PC's/Laptops.
- Install new computer hardware and software.
- Troubleshoot hardware and software problems to determine resolution or appropriate next steps.
- INFRASTURCTURE AND CYBER SECURITY
- Ensure foundational tools are performing to business and security requirements. Including routine maintenance of applications and first level security tool support.
- Monitor security events and technology use across the company to confirm operational security and rapid detection of any security incidents.
- Perform incident investigation and incident response following defined procedures and incident response playbooks. Recommend revisions or process improvements to defined playbooks and procedures.
- PROJECT MANAGEMENT
- Coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets.
- Assist in assigning project tasks to relevant parties and check in for status updates.
- Report project outcomes and/or risks to appropriate management channels with defined templates.
Additional Areas of Accountability:
- Provide quality customer service and maintain a friendly, positive, and helpful working environment.
- Troubleshoot issues regarding company managed technology solutions.
- Work with other IT areas to resolve problems.
- Create and maintain documentation.
- Other duties assigned within the scope, responsibility, and requirements of the job.
