What are the responsibilities and job description for the Entry-level Automotive Service Advisor Customer Service Weekends Off Fulshear Katy position at Christian Brothers Automotive?
Job Title :
Entrylevel Automotive Service Advisor / Writer / Customer Service
Location :
6150 FM 1463 Rd Katy TX 77494
Job Overview :
We kindly ask that you do not call the shop regarding this position. All applications must be submitted online and qualified candidates will be contacted directly for next steps. Thank you for your understanding.
As an Automotive Service Advisor / Writer with Christian Brothers Automotive you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include but are not limited to :
- Greet every guest that enters our facility with hospitality and respect
- Assist our guest with scheduling service appointments ensuring accuracy and efficiency in booking
- Ensure the customer lobby waiting area and front desk are kept clean organized and welcoming throughout the day
- Regularly wipe down counters tables and seating areas to maintain a professional appearance
- Keep refreshment stations stocked and tidy including coffee water and snack areas
- Present the best solution to properly repair our guests vehicle in a way that is easy for them to understand
- Manage the stores workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build longterm relationships between the store yourself and the guest
- Directs coordinates and participates in performing guest service activities
- Shuttle guests in our branded vehicle
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed
- Other duties as assigned
Qualifications : Qualifications :
Physical Requirements :
Additional Information :
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacturelevel diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload free training fulltime live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice Atwill employment practices.
Remote Work : Employment Type :
Fulltime
Key Skills
Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service
Experience : years
Vacancy : 1
