Sales Manager | Up to $130k* & Weekends Off | Covington

Company Description

Christian Brothers Automotive 

Benefits:

• *Up To $130k for Highly Qualified Candidates
• Relocation Assistance for Top Candidates
• Closed Every Weekend To Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Performance Based Commission
• Team Performance Bonuses
• Healthcare Benefits Available
• Matching Retirement Plans
• Continuous Training Available Through The CBA Flywheel Learning System
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• On-Going Training & Career Advancement
• Local Owner Onsite Daily

Job Description

Job Title:

Sales Manager

Location:  

71223 Hwy. 21 Covington, LA 70433

Job Overview:

As a Sales Manager with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

The Sales Manager will guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. Responsibilities include but are not limited to sales activities, quality of work controls, guest satisfaction, revenue, profit margin and other documented goals as assigned by the Owner. 

Responsibilities include, but are not limited to:

• Greet every guest that enters our facility with hospitality and respect
• Proactively manage key metrics, including car count, revenue growth, and service bay efficiency.
• Optimize key performance indicators (KPIs) such as average repair order (ARO), gross profit margins and guest satisfaction.
• Utilize data-driven decision-making to refine sales strategies, maximize profitability, and deliver an exceptional guest experience.
• Implement strategies that enhance guest retention and shop performance, ensuring long-term success.
• Directs, coordinates, and participates in performing guest service activities
• Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear, professional manner
• Shuttle guest as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed
• Other duties as assigned

Qualifications

Qualifications:

• Desire to grow personally and coach others
• 10 years of work experience in Guest Service & Service Sales preferred but not required
• Automotive experience preferred but not required.
• Proficiency in Windows-based computer software and automotive store applications
• Experience in TekMetric software application preferred but not required
• Graduation from an industry-recognized service training program preferred but not required
• ASE Service Consultant certification or equivalent experience
• Current driver’s licenses
• Driving record acceptable to our current insurance carrier

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 6:40am – 6:15pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.