Operations Director - Preston Trail Community Church

Operations Director - Preston Trail Community Church

 

 

The Operations Director provides strategic leadership and oversight of all building, grounds, and facilities operations to ensure a safe, functional, and welcoming environment for ministry activities and events. This role manages operations staff, oversees key vendor relationships, and ensures all campus operations align with organizational goals and values. The Director serves as a key liaison between ministries and facilities, ensuring operational excellence that supports vibrant ministry experiences.

KEY RESPONSIBILITIES:
Strategic Oversight & Planning 

• Provide leadership and vision for the overall campus operations strategy in alignment with the mission of Preston Trail 
• Develop and maintain a multi-year facilities repair and replacement plan 
• Manage operational risk, including emergency preparedness, safety protocols, and compliance with all applicable codes and regulations 
• Oversee capital improvement initiatives, ensuring projects are completed on time, within scope and budget 

Facilities Management 

• Oversee the maintenance, repair, and overall stewardship of 120,000 sq. ft. of facilities and surrounding property 
• Manage mechanical, HVAC, electrical, plumbing, and all building systems including schedules, inspections, warranties, and insurance claims 
• Ensure all licenses, certifications, inspections, and audits are up to date and compliant 
• Lead efforts for sustainability and energy efficiency where possible 

Team Leadership 

• Lead, develop, and mentor a growing operations team, including full-time and part-time Operations Associates and other facilities staff 
• Oversee team schedules, professional development, and performance management 
• Build a culture of service, ownership, and responsiveness 

Operational Execution 

• Direct all setup/teardown, janitorial services (in-house and contracted), inventory management, and room readiness across campus 
• Maintain and improve the work order/maintenance request system 
• Serve as staff lead for the Campus Response Team, including police scheduling and on-site safety support during events 
• Manage security systems, emergency response protocols, and access control procedures 
• Oversee and maintain all vehicles and trailers owned by the organization 

Event & Ministry Support 

• Collaborate with ministry leaders to ensure events and gatherings are fully supported by operational logistics 
• Manage the events calendar and room usage in Planning Center Online or other facility scheduling platforms 

Vendor & Budget Management 

• Oversee operational budgets, track expenses, and seek cost-effective solutions without compromising quality 
• Manage all vendor relationships, facility-related contracts, and certificates of insurance 

QUALIFICATIONS: 

• Personal alignment with Preston Trail mission, beliefs, and values
• Demonstrated commitment to the team values of Self-Leadership, Positive Attitude, Team Mindset, Healthy Relationships, and High Performance 
• Proven experience managing large-scale facility operations, preferably in a multi-use, high-traffic environment 
• Strong leadership and staff development experience, especially within a growing team 
• High emotional intelligence and exceptional communication/interpersonal skills 
• Strong problem-solving and decision-making abilities with both strategic and tactical thinking 
• Physically capable of supporting setup and teardown tasks as needed 
• Proficiency in Mac-based systems and Planning Center Online (or similar platforms) 
• Excellent organizational and project management skills 
• Knowledge of commercial HVAC, plumbing, electrical, and general construction systems 
• College degree preferred; relevant certifications a plus 
• Applicants must submit a cover letter and resume.
• Personal alignment with our Shepherding Leader Agreement.

ORGANIZATIONAL RELATIONSHIPS:

         MINISTRY TEAM:  Operations Team 

         REPORTS TO:  Executive Pastor 

         Direct Reports: Full-time and part-time Operations Associates 

EMPLOYMENT CLASSIFICATIONS:  

• Category: Full time 
• DOL Classification: Exempt 
• Employee Class:  Ministerial/Managerial 
• Commissionable: No 
• Weekends Required: Yes 
• Remote Position: No