The Boutique Beauty Consultant is the Dior Ambassador and promotes with passion the Dior Maison and Values. As a member of the Dior team, the Beauty Consultant always demonstrates the highest level of Dior hospitality. They provide unforgettable client experiences and exceptional service. Achieving defined sales and client development targets while promoting brand image and desirability.
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SELLING DIOR :
- Conduct in store and / or remote selling activities, acting as a personal shopper
- Sell Dior products by meeting our clients' needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method :
Display the ultimate in Dior hospitality. Initiate contact with customers and welcome them both on counter and through traffic-stopping
Connect with authenticity. Identify and understand clients needs through the art of conversationPropose and demonstrate personalized product offers including makeup, fragrance and skincare. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global fashion beauty approachCommunicate passionately, always share Dior storytelling and educate clients on the brand and productsAchieve retail sales targets (in store and remote) and contribute to boutique KPIs on a weekly & monthly basis. Responsible to stay on top of one's own business and how they are tracking vs. goals daily.Master Brand, Category and Competition KnowledgeCLIENT EXPERIENCE & MANAGEMENT :
Develop enduring relationships with existing clients in store and remotelyEngage new clients to the brand, through genuine interactionsLearn and leverage Dior content and tools (Dior Connect & iPos) to register client data, drive traffic, develop client loyalty and take actionsAchieve defined goals within all CRM activities, client recruitment, development, outreach and salesGrow customer relationships through clienteling, offering omnichannel services, targeted sampling, personalized servicesBOUTIQUE OPERATIONS :
Play an active role in maintaining an esthetically pristine and hygienic boutique environment.Understand and support merchandising guidelines and inventory management.Operate cash registers and assist closing daily revenues.Perform all assigned operational and administrative tasksMaintain and contribute to a positive work environmentAttend all offsite Seasonal Schools and Dior training programs.Demonstrate immaculate personal grooming standards in accordance with the Dior grooming guidelines, inclusive of wearing the Dior uniform.Frequently handle, lift, and move merchandise safelytitle" : "Profile","content" : "
1-2 years of retail experience required, preferably in the luxury retail environmentProven track record in achieving retail results (sales and profitability)Experience in selling makeup, fragrance and skincare. Preferably in a luxury environmentDigital savvy; experience / comfortable with operational POS systemsProficient in Microsoft Office, Word, Excel. Outlook, HRIS systems, Power Point, Client tracking systems and Point of Sales (POS)Able to work on weekends, holidays, and eveningstitle" : "Additional information","content" : "
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $27-$30 / hour.
Salary : $27 - $30
