What are the responsibilities and job description for the Concierge Associate position at Christian Health Care Center?
About Christian Health:
We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.
Why Join Our Team:
Across our four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference – come join us!
We have an exciting opportunity for a full-time Concierge Associate to join the Administration department. The Concierge Associate works in conjunction with the Lead Concierge to assure high resident/family satisfaction results in Heritage Manor East, Heritage Manor West post-acute care unit, and Southgate. Demonstrates an understanding of, and embraces, the mission statement of Christian Health.
Competencies:
- Assists with preparation of associated paperwork for new PACU/West admissions.
- Acts as a liaison between residents/family members of the Heritage Manor's healthcare team.
- Assists with beauty parlor scheduling and transport as needed.
- Provides general assistance on unit(s).
- Following up with concerns, as appropriate, and ensuring inquiries have been resolved.
- Performs administrative and clerical duties.
- Keeps organized records.
- Assists to ensure room readiness for incoming admissions/transfers.
- Submits IS and Plant Operations work orders to address identified IS and environmental needs.
- Assists with safety rounds on assigned unit(s).
- May participate in resident care plan meetings as needed.
- Greets and escorts new admissions to their room. Orients admissions to Christian Health and gives necessary paperwork.
- Communicates new and/or updated information with family members.
- All other duties as assigned.
Schedule: Full-time, 10am-6pm, Tuesday – Saturday.
Education: Bachelors’ degree preferred.
Christian Health offers a wide variety of benefits to full-time employees that includes:
- Discounted health insurance
- Dental Program
- Paid Vacation, Personal days, Holidays and New Jersey Sick leave
- 401k plan for all employees who are 21 years old or older
- Group Life Insurance & Voluntary Life Insurance
- Tuition Reimbursement
- Flexible Benefit plan
- Employee Assistance Program
- Direct Deposit
- Credit Union
- Child Day Care Center on campus
- Gift shop on campus
- Free onsite parking on campus
- Free meals for all employees
- Pay differentials
- Exclusive employee discounts and special offers
- Access to earned wages prior to payday
Qualifications:
- 3-5 years customer service experience in healthcare working with the adult population.
- Must be able to use the following computer applications: Microsoft Office Products and the Internet.
If you are interested in this great opportunity, please apply today on our website listed below.
https://christianhealthnj.org/careers
