What are the responsibilities and job description for the Concierge Liaison position at Christian Health?
About Our Team:
Christian Health is a leading healthcare provider with a commitment to excellence. We believe in creating a supportive environment that allows our team members to grow and develop.
The Concierge Associate is an integral part of our team, working closely with the Lead Concierge to ensure high resident and family satisfaction.
Key Responsibilities:
- Assist with admission preparation
- Act as a liaison between residents/family members and the healthcare team
- Schedule appointments and transport residents as needed
- Provide general assistance on the unit
- Follow up on concerns and ensure inquiries are resolved
- Perform administrative and clerical duties
- Keep organized records
- Assist with room readiness for incoming admissions/transfers
- Submit work orders to address identified issues
Requirements:
- 3-5 years of customer service experience in healthcare
- Proficiency in Microsoft Office and internet applications
