Education Program Manager

Are you looking for a career opportunity working for a healthcare organization that is based on excellence and love?

ChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as the Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

ChristianaCare Offers…

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12-week paid parental leave
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

About This Position

ChristianaCare is searching for an Education Program Manager to be responsible for managing the Undergraduate Medical Education programs within ChristianaCare. This position will collaborate closely with the DIO (Designated Institutional Official) and other organizational leaders to provide opportunities and a network of support for students. The Program Manager will also be responsible for providing support for other iLEAD initiatives as needed.

Responsibilities include….

Undergraduate Medical Education (UME)

Manage administrative staff that support UME efforts.

Coordinate critical UME functions to include:

• Recruitment tasks
• Reimbursements
• Orientation/Onboarding
• Program & file maintenance
• Scheduling
• Student Training Agreements

Maintain UME information in multiple data sources as well as run reports for verification from the systems listed below:

• Share Point Site
• New Innovations
• AAMC Visiting Student Learning Opportunities (VSLO)
• Meditract
• Alumni Tracking

Coordinate medical student experiences and rotations.

Investigate and resolve UME student, resident, or faculty complaints, and aid all affected parties in achieving resolution.

Coordinate student rotation schedules and reporting information.

Responsible for both SKMC DE and PCOM Branch Campus programs; in addition, Rowan University, or any other future medical school relationships

Update and renew any relevant contracting with medical schools.

Collate rotation specific feedback quarterly and assist with identifying opportunities for recognition as well as improvement.

Coordinates the production of documentation such as complex accreditation.

Graduate Medical Education (GME)

Support the DIO and team in carrying out responsibilities for GME for the institution.

Other Responsibilities

Coordinate catering for functions and meetings.

Coordinate audiovisual equipment for special events and general meetings.

Demonstrate competency using required computer skills.

Produce and maintain accreditation and regulatory documents.

Develop and maintain work specific databases and other records for UME management (New Innovations, VSLO, etc); coordinates the production of documentation such as complex accreditation.

Collect and evaluate department-specific program or administrative information and oversees quality control of database or spreadsheet information.

Develop and implement project plans related to new GME and UME initiatives. Monitors and report results against stated goals and target dates.

Education and Experience Requirements

• Bachelor 's Degree required (Business Administration, Hospital Administration, Nursing, or related field)
• Three (3) to five (5) years of management experience in operations administration with at least three (3) years in a supervisory position, equivalent combination of education and experience may be substituted.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.