What are the responsibilities and job description for the Clerk VI - 11a-7:30p position at Christiana Care Health Systems?
Clerk VI - 11a-7:30p
PRIMARY FUNCTION:
To perform patient registration and scheduling in a busy imaging department and/or outpatient office, including obtaining financial and clinical information, insurance data and authorizations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Register and schedule patients efficiently and accurately.
Obtains identity, insurance and/or workers compensation information
Answer and route calls in a high imaging department and/or office
Checks and obtains approval for patient safety related items, i.e.- MRI Safety, Pregnancy, etc.
Requests and obtains medical records in preparation for patient’s arrival
Obtains and uploads outside studies for comparison for radiologist.
Burn CDs, prints patients’ medical imaging records
Connect and resolve outside images sent to the PACS system for providers
Mail and/or fax reports to physician offices
Documents communication of critical results when necessary
Responds to requests for urgent or emergency cases working with site leaders and/or senior technologists.
Operates computer systems and office equipment in a safe manner.
Interacts for solution of “routine problems” as they may occur to achieve customer satisfaction.
Interacts with patient, family members, physicians, and staff in a courteous and professional manner.
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High school graduate or equivalent.
Two years related medical office experience preferred.
An equivalent combination of education and experience may be substituted.
EEO Statement: ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
