What are the responsibilities and job description for the EpicCare Ambulatory EHR - Analyst position at Christiana Care Health Systems?
Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.
Why ChristianaCare
Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.
ChristianaCare Offers
Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12-week paid parental leave
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Why Epic
The electronic health record (EHR) is foundational to the care we provide because it centralizes patient information, enabling informed decision-making and seamless care coordination. The EHR supports our ability to deliver high-quality, equitable, accessible care.
ChristianaCare is excited to transition from Cerner to Epic as the EHR across our sites of care!
This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.
Epic certification preferred; if not certified, must become Epic certified within 3 weeks of completing the mandatory Epic training sessions.
Must be available to travel for Epic training the week of 3/31/2025.
Education and Experience Requirements:
Bachelor’s degree in healthcare, Information Technology, or a related field preferred.
2-3 years of experience working with Epic systems or similar EHR platform required.
High School diploma with 5 years of related experience may be considered in lieu of bachelor’s degree.
Epic certification in EpicCare Ambulatory required
Principal Duties and Responsibilities:
Lead the implementation and configuration of the EpicCare Ambulatory EHR module ensuring it meets the specific needs of clinical departments.
Conduct comprehensive analysis of current clinical workflows and processes to determine requirements for the EpicCare Ambulatory module.
Customize the EpicCare Ambulatory EHR module to align with the clinical and operational requirements.
Develop detailed system specifications, configuration settings, and workflow documentation to guide the implementation process.
Ensure the effective implementation and optimization of Care Everywhere, SmartForms, Meaningful Use, and specialty modules to enhance real-time clinical documentation, patient monitoring, and workflow efficiency for healthcare providers.
Participate in the planning and execution of the EpicCare Ambulatory implementation, ensuring alignment with project goals and timelines.
Work closely with cross-functional teams, including clinical staff, IT professionals, and project managers, to ensure seamless integration and deployment of the EpicCare Ambulatory system.
Conduct thorough system testing, validation, and troubleshooting to ensure the system meets quality and performance standards before go-live.
Develop training materials and participate in training sessions for end-users, including physicians, nurses, and administrative staff, to ensure effective use of the EpicCare Ambulatory system.
Provide ongoing support and troubleshooting for the EpicCare Ambulatory system post-implementation, addressing user issues and concerns promptly.
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EEO Statement: ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
