What are the responsibilities and job description for the Patient Escort Manager position at Christiana Care Health Systems?
Are you passionate about serving patients with Love and Excellence? If so, consider applying for this position at ChristianaCare.
We are searching for a leader to manage the transportation and clinical runner activities and personnel of Patient Escort Services. Additionally, the manager will coordinate a variety of administrative and supervisory activities to ensure efficient and effective departmental operations.
Christiana care offers:
Diverse and Inclusive culture
Robust benefit package including full medical, dental and vision
403(b) with a company match
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more
Principal duties and responsibilities:
Manages and coordinates the supervisory personnel in order to facilitate departmental operations.
Orients, trains, and evaluates the performance of assigned supervisory personnel.
Investigates employee related problems and performs personnel actions such as selection, merit increases, promotions, transfers, disciplinary actions, and terminations.
Plans, organizes, and supervises work assignments for supervisors.
Manages all activities regarding utilization of assigned personnel to include work schedules, and payroll.
Controls, monitors, and evaluates operational efficiency of services, and recommends subsequent adjustments.
Monitors regular reports of operating budget expenditures and assists the Manager in preparation of operating and capital budgets.
Facilitates departmental Quality Improvement activities and prepares related reports.
Enforces adherence to departmental standards and procedures to include safety, quality control, and work rules.
Completes statistical reports for management review and works independently on projects as directed.
Orders departmental supplies and ensures efficient operation of equipment.
Assumes supervisory duties of subordinates as circumstances demand.
Conducts departmental meetings, serves on assigned committees, and participates in management programs.
Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required
Education and experience requirements:
Bachelor's degree in business, Healthcare Management, or related field.
Two years supervisory experience
An equivalent combination of education and experience may be substituted.
About ChristianaCare
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.
ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. ChristianaCare is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
