What are the responsibilities and job description for the Epic Corporate Director, Information Services, Organizational Change position at ChristianaCare?
Applicants must be currently authorized to work in the United States.
ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.
Why ChristianaCare
Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.
ChristianaCare Offers
- Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12-week paid parental leave
- Tuition assistance
- Incredible Work / Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Why Epic
The electronic health record (EHR) is foundational to the care we provide because it centralizes patient information, enabling informed decision-making and seamless care coordination. The EHR supports our ability to deliver high-quality, equitable, accessible care.
ChristianaCare is excited to transition from Cerner to Epic as the EHR across our sites of care!
This role is a HYBRID position with minimum on-site requirement of 2 days a week. Must be within a commutable distance.
Epic certification preferred; if not certified, must become Epic certified within 3 weeks of completing the mandatory Epic training sessions.
Must be available to travel for Epic training beginning the week of 3 / 31 / 2025.
Education and Experience Requirements :
Primary Function :
The primary function of the Organizational Change Management Director is to lead and oversee the strategic direction and execution of change management, communication and training efforts across the Epic EHR implementation and integrate them within the ChristianaCare organization. This role involves communicating regularly across impacted stakeholders, managing the scope, schedule, and quality of change, communication and training deliverables, and ensuring that changes and new ways of working that Epic will bring are delivered across the organization.
The OCM Director will work closely with executive leadership, Epic VP and leadership team, the training team and leaders and consultants to guide change management strategies, build and implement change, communication and training plans, manage risks and issues, and build change capability within ChristianaCare in alignment with organizational culture. The OCM Director will be accountable for preparing all impacted stakeholders for Epic, aligning leaders and equipping them to engage caregivers, and realizing adoption targets and metrics for the Epic implementation.
Principal Duties and Responsibilities :
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