Medical Assistant - ENT

Christie Clinic's department of ENT (ear, nose and throat) is seeking a full-time Medical Assistant at the Fields clinic from Tuesday-Saturday 8:00am-5:00pm.

Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments, and assisting with the checkout or rescheduling process. They will serve as a liaison between patients and medical support staff. Duties will also include performance of skills through the delivery of patient care using a systematic patient assessment.

A CNA and/or graduation from an accredited program for medical assistants is preferred.

JOB DUTIES: (This list may not include all the duties assigned.)

• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
• Prepare exam and treatment rooms with necessary instruments prior to appointment.
• Clean and restock rooms at the end of the day.
• Perform chart preparation according to department standards
• Maintain and update patient medical record upon visit including allergies, medications, etc. and enter into the electronic medical record.
• Appropriate use of flag system per standard work.
• Review and respond to the EMR work list per department standard work.
• Complete lab order entries and appropriately handle patient specimens including communication to patient per department standard work, as needed.
• Assists providers with procedures, as needed
• Assist in patient education relating to medication instructions, procedures, would care, or any other necessary information pertaining to patient care.
• Attend daily huddles
• Demonstrate the ability to promptly answer high volume of phone calls and schedule patient appointments with providers
• Verify and update necessary demographic information, as needed.
• Maintain provider schedules.
• Distribute mail to appropriate staff members.
• Schedule referral visits, tests, labs, and appointments, as requested.
• Fax signed documents
• Stamp all papers, results, medical records, etc. and sent to HIS to be scanned.
• Perform related work as required.

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting to 75 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in a clinical setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements may include working irregular hours.

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including:

Experience

• Previous health care experience

Education

• High School or better

Licenses & Certifications

• CPR

• CNA
• CMA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)