What are the responsibilities and job description for the Receptionist - Pain & Rehabilitation - Danville position at Christie Clinic?
Christie Clinic's department of Pain & Rehabilitation in Danville at The Riverfront is seeking a full-time Receptionist from Monday-Friday 7:45am-4:45pm.
Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff. One year of work experience in a healthcare environment is preferred.
JOB DUTIES: (This list may not include all the duties assigned.)
- Greet patients and visitors in an efficient, professional, and courteous manner and solicit customer feedback to improve service.
- Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with provider.
- Assists with obtaining prior authorizations/necessary paperwork for patients such as: FMLA forms/Disability forms.
- Assists with scheduling and completing the referral process for new patients.
- Instructs patients with information for upcoming procedures.
- Verify and update necessary demographic information.
- Maintain provider schedules.
- Keep a neat and orderly work area.
- Maintain relevant office supplies for department effectiveness.
- Perform related work as required.
TYPICAL PHYSICAL DEMANDS:
Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.
TYPICAL WORKING CONDITIONS:
Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours.
PAY AND BENEFITS:
The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.
We also offer a substantial benefits package, including:
|
· Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday) |
· Dependent Care Flexible Spending Account |
|
· 401k Plan |
· Medical Flexible Spending Account |
|
· Health Insurance |
· Group Term Life Insurance |
|
· Dental Insurance |
· Identity Theft Protection |
|
· Vision Insurance · Long Term Disability |
· Accidental Death & Dismemberment Insurance |
