What are the responsibilities and job description for the DSU Retail Manager 00492 position at Christopher Newport University?
Departmental Objective
In support of Christopher Newport University’s mission, the mission of CNU Dining Services is to provide CNU students with the highest quality in food and dining experiences. In doing so, we are committed to providing fast and customer-friendly services and to provide clean and positive atmospheres throughout the Dining Services operations. Other important components of our mission are to create and cultivate an inclusive environment that helps support places on campus, beyond the classrooms, where intellectual inquiry may occur and in which social and civic values are fostered. The mission further extends to providing for meaningful, pleasant, and memorable dining experiences, including special theme meals dining events, in support of inclusivity and other civic values of CNU, as well as that add to the quality of the cultural life of the CNU community and the Commonwealth, as welcoming gathering places for students, faculty, staff and guests. In addition, Dining Services aspires to provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, staff, guests, and visitors of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction.
Purpose of the Position
In conjunction with the DSU Dining Operations Manager, the incumbent has responsibility for cash and card sales in retail dining in the Student Union. Incumbent will assist in the responsibility for reviewing, monitoring, interpreting, analyzing, evaluation and comparing data to: improve and control food cost; lower labor cost; increase sales volume over projections, identify and respond to customer trends and design effective marketing for all operations. Incumbent will be solely responsible for monthly inventory and tracking of labor cost for all locations.
Knowledge, Skills, and Abilities Related to Position
- Knowledge of scheduling, human resource management, health codes, and OSHA requirements
- Knowledge of food cost analysis, retail sales and related issues, purchasing and inventory management
- Knowledge of menu development/recipes, costing products for retail sale and understanding of food science
- Knowledge of all cooking methods and kitchen equipment
- Knowledge of accounting/bookkeeping principles
- Knowledge of word processing and spreadsheet software
- Ability to communicate in writing or verbally to both supervisors and subordinates
- Ability to adjust to cyclic environment
- Ability to be accurate despite repetitious detail work
- Ability to work under pressure of time restraints and deadlines
- Cash handling skills
- Must be available for nights and weekends
Education, Experience, Licensure, Certification Required
Education:
- High school diploma or equivalent education/experience that equates to a high school diploma
Experience:
- Management experience in the food service industry
- Experience working with the public or providing customer service
- Experience with financial transactions and/or POS systems
Additional Consideration(s)
Education:
- Business-related coursework or equivalent experience
- ServSafe certified or equivalent food handler program
Preferred Experience:
- Experience in quantity/high volume food production in retail foodservice operations
- Experience working in a higher education environment
- Experience with nationally recognized chain restaurants, such as Chick-fil-A, Pizza Hut, etc.
- Experience with implementing or adhering to safety procedures
- Knowledgeable in sanitation protocols and/or maintaining cleanliness standards
Salary Information
Starting at $53,230, Commensurate with Education and Experience
CNU Information
This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit https://cnu.edu/hr/benefits/.
Salary : $53,230
