Retail & Concessions Supervisor

Working Title : Retail & Concessions Supervisor 00499 Role Title : Food Service Technician III Position Number : 00499 FLSA : Non Exempt Appointment Type : Full Time Type of Posting : General Public Is Sensitive Position? : No Designated Personnel : Yes Responsible Employee : This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty. If Designated Personnel, please paste statement : This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing. Statement of Economic Interest : No Is this a restricted position subject to availability of funding? : Yes If Restricted Position, please paste statement : This is a restricted position subject to availability of funding. Departmental Objective : In support of Christopher Newport University’s mission, the mission of CNU Dining Services is to provide CNU students with the highest quality in food and dining experiences. In doing so, we are committed to providing fast and customer-friendly services and to provide clean and positive atmospheres throughout the Dining Services operations. Other important components of our mission are to create and cultivate an inclusive environment that helps support places on campus, beyond the classrooms, where intellectual inquiry may occur and in which social and civic values are fostered. The mission further extends to providing for meaningful, pleasant, and memorable dining experiences, including special theme meals dining events, in support of inclusivity and other civic values of CNU, as well as that add to the quality of the cultural life of the CNU community and the Commonwealth, as welcoming gathering places for students, faculty, staff and guests. In addition, Dining Services aspires to provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, staff, guests, and visitors of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction. Purpose of the Position : The purpose of this position is to assist the manager and assistant manager in running a highly successful coffee / sandwich café that provides quality food to its customers in a timely manner while making sure all health standards set by the State of Virginia, and locally the City of Newport News, are met and surpassed. In addition, this position will assist management and supervise with minimal oversight for any and all sport concession events / outside field rentals / miscellaneous non-sporting events in the several different concessions locations across the Christopher Newport campus. Knowledge, Skills, and Abilities Related to Position : Ability to understand and abide by health codes Excellent customer service skills Ability to make quick and competent decisions without manager approval Ability to understand inventory management to keep food costs within department guidelines Ability to reconcile daily deposits with a high level of accuracy Ability to multitask during the many events that are happening simultaneously Skilled in the use of spreadsheets and word processing Ability to work evenings and weekends Education, Experience, Licensure, Certification Required : Education : High school diploma or equivalent education / experience that equates to a high school diploma Experience : Experience working in the food service industry Supervisory experience Additional Consideration(s) : Experience : Cash handling experience Experience using spreadsheet and word processing software Previous food service experience working in college / university setting Previous concessions experience Previous experience working in an upscale coffee and / or sandwich café Salary Information : Starting at $31,720, Commensurate with Education and Experience CNU Information : This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer / service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit [https : / / cnu.edu / hr / benefits / ](https : / / cnu.edu / hr / benefits / ). Role Code : 79213 Conditions of Employment : This is a classified position. New and returning classified employees are required to complete a 12-month probationary period; Selected candidate must attend a 2-day New Employee Orientation Program; Selected candidate must have the ability to work evenings and weekends. Posting Number : PS1042P Number of Vacancies : 1 Posting Date : 12 / 09 / 2024 Closing Date : 02 / 23 / 2025 Open Until Filled : No Special Instructions to Applicants : CNU will only accept online applications through the [jobs.cnu.edu](https : / / jobs.cnu.edu / ) website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address : CNU North – 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address : 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4 : 30pm). In order to be considered for this position, your application must provide evidence of experience and / or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. Responses to supplemental questions alone are not considered evidence of experience and / or education. Quick Link for Direct Access to Posting : [https : / / jobs.cnu.edu / postings / 18545](https : / / jobs.cnu.edu / postings / 18545) EEO / Diversity Statement(s) : Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity. [Notice of Non-Discrimination & Title IX Policy Statement](https : / / cnu.edu / titleixeo / _pdf / cnu-notice_of_nondiscrimination_and_titleix_policy_statement.pdf) Reasonable Accommodation Request : Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and / or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145. Alternative Hiring Process : In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link : [https : / / www.vadars.org / drs / cpid / PWContact.aspx](https : / / www.vadars.org / drs / cpid / PWContact.aspx) or call DARS at 800-552-5019. Background Check : Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

Salary : $31,720