What are the responsibilities and job description for the Front Desk Receptionist position at Christopher’s Reason?
Christopher’s Reason a high-volume substance use disorder outpatient program is seeking a dedicated Front Desk Receptionist to join our team and work at both our Brooklyn and Queens locations. The successful candidate who is Bilingual in English / Spanish, compassionate, organized, and an efficient professional who can create a welcoming environment for our clients, often at challenging times in their lives. This role requires the ability to handle multiple tasks with sensitivity and professionalism in a fast-paced setting. The position is full-time, and the salary is negotiable based on experience and qualifications. Please provide certificates and references along with your resume. Only serious inquiries need to be applied.
Responsibilities :
- Welcome and check in clients and visitors, maintaining a warm and respectful environment.
- Answer and manage a multi-line phone system, addressing inquiries and directing calls.
- Schedule appointments and provide reminders, coordinating with clinical staff as needed.
- Assist clients with intake paperwork and initial steps, ensuring confidentiality and accuracy.
- Maintain an organized front desk area, managing files and records efficiently.
- Support the program team by managing administrative tasks and ensuring smooth client flow.
- Provide translation assistance for Spanish-speaking clients and staff as needed.
Qualifications :
Salary : $17 - $18
