What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Christopher Stewart - State Farm Agent?
Benefits :
Bonus based on performance
Competitive salary
Free uniforms
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission / bonus
Paid time off (vacation and personal / sick days)
Valuable experience
Growth potential / Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to multi-task
Ability to make presentations to potential customers
Ability to assess customer needs and conduct effective interviews
Bilingual - Spanish preferred
Personal Lines Licenses (must be able to obtain)
Must be available to work the following schedule : Monday to Friday / 9AM to 5PM
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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