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Customer Service Representative - State Farm Agent Team Member

Christopher Stewart - State Farm Agent
New York, NY Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/7/2025

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Paid time off
  • Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • As an Agent Team Member, you will receive...

  • Hourly pay plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Valuable experience
  • Growth potential / Opportunity for advancement within my agency
  • Requirements

  • Excellent communication skills - written, verbal and listening
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Ability to assess customer needs and conduct effective interviews
  • Bilingual - Spanish preferred
  • Personal Lines Licenses (must be able to obtain)
  • Must be available to work the following schedule : Monday to Friday / 9AM to 5PM
  • If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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    Benefits : Bonus based on performance Flexible schedule Free uniforms Paid time off Training & development Position Over...

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