What are the responsibilities and job description for the Account Executive Hospice position at CHRISTUS Hospice St. Frances Cabrini?
At Christus Hospice in Alexandria, LA a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.
In a Sales role, you can expect:
- learning and development opportunities in the ever-evolving state of healthcare
- ways to cultivate relationships and educate patients, families, and colleagues on resources to help lead healthy, productive lives.
- flexibility for true work-life balance
- company-wide support and resources to help you achieve your goals.
Take your healthcare sales career to a new level of caring. Apply today!
The Hospice Account Executive is responsible for executing the sales strategy to increase company market share through account development and educating the medical community on services provided while operating within a set budget.
- Build and maintain relationships with target referral sources to execute the bring care to more people (growth strategy)
- Implement, manage, and document consistent sales activities with multiple contacts in each referral source.
- Seek to better understand the needs of customers to provide customized solutions and earn new/continued referrals.
- Expand the healthcare community’s use of our services by supporting knowledge and awareness of our solutions.
- Serve as a liaison between our referral sources (community), our patients/families facing end of life care, and our agencies.
- Achievement of monthly Personal Production Goals and MC admit budgets for assigned locations.
- Successfully executes a weekly, monthly, and quarterly strategy to increase market share through key account development including prospecting/diversification and call frequency/routing. Plans activity to maximize territory coverage of both existing and prospective accounts.
- Responsible for executing effective sales calls that identify and meet the needs of the referral community and clearly communicate the features and benefits of the LHC Group. These include pre and post call planning, establishing rapport, effective questioning skills, proposing solutions, handling objections and closing.
- Works closely with the Executive Director/Clinical Director to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients.
- Responsible for all sales administration duties including, but not limited to, Playmaker, CRM expense entry compliance, BOA with associated Policies and Procedures, payroll time sheets, Weekly 3LS meetings with strategic updates, PTO requests, paperwork (485/F2F) delivery or pick-up when needed, timely cell phone and e-mail correspondence.
- Responsible for being a good steward of the company's financial resources by projecting a return on monies spent and managing to a Sales and Marketing expense budget.
- Knows the features and benefits of the services provided by LHC Group. Is able to articulate competitive advantages, specialty programs, and Medicare guidelines. Educates the medical community about the services of our organization through effective sales calls and in-services with the appropriate tools and literature.
- Any other tasks that are assigned.
Education Requirements
- High school diploma or equivalent required
Education Desired
- Bachelor's Degree preferred
- Two to three years of prior successful Hospice sales experience preferred
Skill Requirements
- Ability to professionally and effectively interact with a variety of individuals.
- Ability to be creative and generate ideas as they relate to marketing and community education.
- Effective and persuasive communication skills with a positive and outgoing attitude
- Strong time management and organizational skills. Proficiency in the use of Microsoft Office Suite (Word, Excel, Power Point, and Outlook).
- Must have independent means of transportation, possess a valid driver's License and able to drive.
- Some understanding of home health/hospice coverage issues.
- Ability to maximize cost effectiveness in the use of resources.