Sales Manager, Mexico

Sales Manager, Mexico

At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else.

Chromalox started with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.

That pioneering, innovative spirit continues today. Built on opportunity and innovation, Chromalox has grown to serve more global markets and industries. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.

Join us as we continue to provide solutions to our customers and the world!

The Role:

The Sales Manager for Mexico is responsible for developing and executing a dynamic sales strategy aimed at driving business growth, expanding market share, and enhancing customer satisfaction. This role involves formulating and managing comprehensive sales forecasts, budgets, and strategic plans to achieve set sales goals. The Sales Manager will lead, mentor, and motivate a high-performing sales team of Outside and Inside Sales Personnel as well as Channel Partners, ensuring the successful attainment of sales targets. Additionally, the position requires direct involvement in securing key opportunities, managing high-stakes negotiations, and maintaining strong relationships with strategic clients to ensure long-term business success and market dominance in Mexico.

This role is located in Mexico City or Monterey.

Your Responsibilities, not limited to:

• Deliver exceptional value-added services that distinguish the company’s offerings, creating long-term, sustainable customer partnerships and driving meaningful benefits for clients.
• Actively drive sales growth across New Projects and Aftermarket segments, including replacement parts, components, and specialized services.
• Lead technical seminars, provide comprehensive technical information, and proactively pursue customer needs to ensure optimal solutions and satisfaction.
• Build and maintain trust with customers, ensuring follow-through on all commitments and taking decisive action to meet and exceed their expectations.
• Continuously gather, analyze, and update market intelligence on industry trends, competitors' conditions, projected growth, profitability, and market share to inform strategic decisions.
• Track, analyze, and report on major projects, ensuring adherence to company systems and requirements.
• Set and adjust pricing strategies within Delegation of Authority Guidelines by closely monitoring costs, market competition, and supply-demand dynamics.
• Stay current on industry trends and advancements by attending educational workshops, reviewing relevant publications, networking with peers, and participating in professional societies to maintain technical expertise.
• Establish clear sales objectives by forecasting annual sales quotas for regions and territories and projecting expected sales volume and profitability for both existing and new products.
• Implement national sales initiatives by developing and executing detailed field sales action plans.
• Collaborate with Application Engineers, Business Development, Marketing and the MSSE team to develop and execute strategies that successfully secure strategic market projects.
• Actively contribute to the development and execution of sales, marketing, customer retention, advertising, pricing, and distribution strategies tailored to the region, aligning with overall organizational goals.
• Continuously monitor the performance of the sales team within the region, reallocating resources and adjusting tactics as needed to optimize overall results and meet targets.
• Foster strong, ongoing relationships with key accounts (strategic, targeted customers, and engineering firms), while supporting Chromalox’s global initiatives with strategic account management.
• Manage and oversee sales support functions, including sales administration, customer service, distribution, invoicing, and credit collections, ensuring accurate and timely processing, dispatch, invoicing, and payment of customer orders.
• Play a key role in promoting and upholding Spirax Sarco’s Code of Conduct, ensuring compliance within sales channels and during customer interactions, fostering an environment of ethical behavior and accountability.

Requirements:

• Bachelor’s degree, B.S. in Engineering preferred.
• 8-10 years Industrial sales experience, preferably in the Industry.
• Familiarity with products, markets, analytical tools, database & PC software.
• Full English command, written and spoken.
• The candidate must be able to travel to the USA.
• Expected travel time 70-80%

Competencies & Behavior Attributes:

• Consultative Selling: Demonstrates a customer-centric approach, driving value by combining deep expertise with the ability to ask insightful, intuitive questions to effectively identify and address customer needs.
• Self-Motivation: Proactively takes initiative and works independently, demonstrating the ability to stay focused and productive without requiring constant supervision or direction.
• Results Orientation: Sets ambitious performance standards and takes ownership of achieving them, consistently driving and delivering sustainable business outcomes.
• Integrity and Courage: Upholds high ethical standards with a commitment to honesty, transparency, and open communication, even in challenging situations.
• Trust and Collaboration: Cultivates strong relationships based on trust, actively fosters teamwork, and listens attentively to colleagues and clients to ensure alignment and collaboration.
• Influence and Effective Communication: Skilled in influencing key stakeholders through clear, persuasive communication, adapting style to effectively engage and motivate others.
• Exceptional Interpersonal and Presentation Skills: Possesses outstanding interpersonal and communication skills, with the ability to deliver compelling presentations that engage audiences and influence decision-making.
• Additional Expertise: Proven experience in articulating complex value propositions to clients, developing and executing winning sales strategies, and troubleshooting, designing, or optimizing industrial heating systems.