Volunteer & Program Coordinator

Job Description

Job Description

Description

Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. We are looking for individuals who are ready to join our mission-driven team and make a difference.

Job Summary :

The Volunteer and Program Coordinator will oversee all volunteer coordination and volunteer training activities at Chrysalis’ Inland Empire office. Duties include onboarding, training, and coordinating all downtown volunteers and providing backup support in the case of volunteer absences. The Volunteer & Program Coordinator will provide direct services to Chrysalis clients, helping them build resumes, cover letters, and interview skills, and will teach Chrysalis’ job readiness classes and submit online job applications as needed. The Volunteer & Program Coordinator will also lead special projects, meetings, and corporate partnerships. Some coverage support at other Chrysalis offices on as needed basis. Some coverage support at other Chrysalis offices on as needed basis.

Duties and Responsibilities include but are not limited to :

Volunteer Recruitment, Coordination, Training, and Engagement

• Develop informative and eye-catching volunteer postings and propose a variety of volunteer recruitment strategies.
• Maintain close communication with all Inland Empire volunteers and provide direct support on a daily basis, including addressing day-to-day emails, inquiries, and needs.
• Assess program needs, screen, onboard and train new volunteers regularly, and manage existing volunteers.
• Support and / or carry out volunteer appreciation and engagement activities, including recognizing volunteer milestones and helping to plan / execute regular volunteer engagement events.
• Evaluate volunteer performance on an ongoing basis, giving direct feedback, and following up with additional training as needed.
• Work closely with Client Services team, attending weekly staff meetings and maintaining active communication about volunteers and client training activities.
• Handle cross-functional communication and support across all Chrysalis sites, and support staff, clients, and volunteers.
• Communicate regularly with Development and Communications Department regarding relevant volunteer activity, engagement, and donors
• Take on special projects to help the Volunteer & Program team create and implement new processes and streamline program operations.

Direct Client Service Delivery

Customer Service and Administration

General Duties

Job Skills & Qualifications

This is an exciting position in a fast-paced organization. We offer a highly competitive benefits package that includes Medical, Dental, Vision, Life, Short and Long Term Disability, Flexible Spending Accounts, Parking / Transit Accounts, paid time off, paid holidays, and more.

Chrysalis encourages employment applications from people who are representative of the culturally and ethnically diverse communities Chrysalis serves. Chrysalis is an Equal Opportunity Employer.

No phone calls or drop-ins regarding this position please. Applications without a cover letter will not be considered.

Fair Chance Hiring Statement

Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and / or justice-involved; people who have experienced housing insecurity and / or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ community