What are the responsibilities and job description for the Service Advisor *EXPERIENCE REQUIRED position at Chrysler Dodge Jeep Ram FIAT Santa Barbara?
Join our team at CDJR in Santa Barbara!
Position: Experienced Automotive Service Advisor
Location: Santa Barbara, CA
Are you a motivated Automotive Service Advisor looking for an exciting opportunity? At CDJR of Santa Barbara, we believe in providing the best retail experience for our customers, and we know that starts with having a dedicated and passionate team. If you're ready to take your career to the next level and earn from $8,00 to $10,000 per month, we want to hear from you!
About Us: At New Century Auto Group, our mission is simple: to create an unmatched retail experience for all our customers while providing the best working conditions for our employees. We focus on the employee experience because we believe that a successful business is built on the foundation of a motivated and driven workforce. Join us as we continue to grow and make a difference in the automotive industry!
Automotive Service Advisor - Job Summary
As an Automotive Service Advisor, you will be the first point of contact for our customers, helping them navigate their automotive needs. Your role will involve identifying vehicle issues, gathering information about service coverage, and drafting repair orders. Excellent customer communication is key to understanding the customer's problem and ensuring they are informed throughout the service process.
Essential Duties
- Listen to customers’ descriptions of vehicle issues to accurately identify problems.
- Perform inspections to diagnose potential causes of issues.
- Verify warranty, insurance, or contract coverage for service.
- Calculate and provide estimates for repair costs.
- Communicate the repair process and expected timelines to clients.
- Record visit details in our database for accurate service tracking.
- Draft detailed repair orders from gathered information.
- Collaborate with supervisors, technicians, and team members to resolve client issues efficiently.
Qualifications
- Great customer service skills and a passion for helping others.
- Some knowledge of CDK software is preferred.
- Sales experience is a plus.
- Strong math and writing skills.
- Commitment to quality work and customer satisfaction.
- Excellent time management and organizational skills.
- Knowledge of Chrysler-Jeep-Dodge-Ram (CDJR) vehicles is a must.
Benefits
- Competitive pay structure: $9,000.00 - $15,000.00 per month.
- Dental, Vision, and Health Insurance.
- Paid time off to support work-life balance..
- Opportunities for career growth and advancement.
- 401(k) with matching contributions to help you save for the future.
- Life Insurance and additional financial protection options.
- Flexible Spending Account (FSA)
- Employee discounts on products and services.
- Referral program to earn rewards for bringing in new talent.
Job Type: Full-time
Shift: 8-hour shifts, in-person work.
If you’re ready to embark on a rewarding career with a company that values its employees and customers, apply today to join the CDJR of Santa Barbara team! Your journey toward success starts here!
Salary : $800 - $10,000