What are the responsibilities and job description for the Hospital Case Management Assistant - Fulltime, 1st Shift position at CHS Children's Hospital and Health System, Inc.?
At Children’s Wisconsin, we believe kids deserve the best.
Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
Position Summary:
The Case Management Assistant (CMA) partners with members of the care team to coordinate patient care, navigate patients through the health care system and provide support for patients receiving specialized care. The CMA works closely with patients and their families to ensure the patient is appropriately scheduled for their clinical needs and connected to clinical, community resources. The CMA provides education to patients and families within their specialty care discipline. The person in this role works collaboratively with others across the health care team to ensure the patient's specific specialty care needs are appropriately coordinated and medically managed.
Position Requirements:
- Requires job knowledge acquired through completion of high school or equivalent. Associates or Bachelor's degree preferred.
- One year prior experience in an insurance, healthcare, or managed care setting required; managed care setting preferred. Scheduling experience is preferred.
- Working knowledge of medical terminology required.
- Sensitivity to the privacy needed for patient population and families.
- Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously.
- Ability to navigate, coordinate multiple services, prioritize and multi-task to meet the needs of patients, parents, physicians and other hospital staff.
- Organizational skills necessary to maintain records coordinate clinic appointments and prioritize work independently.
- Ability to concentrate and pay close attention to detail.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
