Warming Host - Swing

Preferred Qualifications:

• High School diploma or GED strongly preferred but not required.
• One year of social services experience; and/or equivalent combination of education and experience preferred but not required.
• Knowledge of and experience in using trauma-informed care principles required.
• Demonstrated experience in mediation between persons exhibiting escalated behavior required.

Essential Job Duties Include (But Not Limited To):

• Indoor Duties:
• Ensure showers are running according to site policy.
• Oversee & organize shelter supplies for CCS and C@P stock room.
• Keep inventory of shelter supplies.
• Execute Wellness Checks/Deep Cleans for indoor shelters.
• Engage with the community in a positive and professional manner.
• Redirect children and ensure guests are supervising children according to our site policies.
• Perform dinner service according to company standards (must have food handlers card).
• Oversee our hospitality area is being stocked and well kept. This includes screening incoming/current donated food for any expired products.
• Sort donations according to site policy and procedures.
• Clean the workstations and supplies as needed.
• Oversee volunteers working donations.
• Prepare indoor shelters for move-ins.
• Monitor restrooms and keep clean and stocked.
• Clean and sanitize bathrooms at the end of the shift.
• Clean and sanitize showers between each use.
• Keep track of supplies for showers, such as shampoo, soap and cleaners.
• Utilize proper PPE for cleaning.
• Assign shower times for residents on open availability, and keeps track of those who miss their showers.
• Team up with reception and leads to make sure any issues with showers are being recorded.
• Assure residents are taking only one towel at a time so as not to run out of towels and have enough for everyone.
• Keep track of the time frame that is allotted for each person.
• Site Needs
• Support the Shift Lead with break coverage when needed.
• Support with training new staff.
Support Case Managers with facilitating guest engagement.



• Documentation/Data Entry:
• Enter Wellness Check data into Pod files. Enter Deep Clean data into Pod files.
• Enter Site Attendance into Pod files.
• Enter laundry data into the tracking spreadsheet.
• Enter shower data into the tracking spreadsheet.
• Enter donation data into the tracking spreadsheet.
• Provide documentation in passdowns.

Work environment:

• Close quarters with vulnerable people including individuals without stable living situations who may be struggling with mental health and substance use concerns.
• Indoor/Outdoor work environment with frequent interruptions and demands, and occasional unpredictable behavior.
• Going up and down stairs multiple times a shift.
• Standing / walking the majority of shift.
• Must be able to push, pull, and/or lift 50 pounds or less.