What are the responsibilities and job description for the Poultry Technical Service Manager-Remote position at Church & Dwight?
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Job Title: Poultry Technical Service Manager
Department: Arm & Hammer Animal Nutrition (AHAN)
Reports To: Assoc. Director, Field Technical Services
Role Summary
Provide technical support as needed to regional sales personnel, key influencers, and distributors. Serve as an Arm & Hammer Animal Nutrition commercial and technical representative to manage the relationships with poultry producers and their network of influencers.
Role Accountabilities and Responsibilities
- Deliver support aligned to defined sales targets for accelerated growth in the region.
- Interface with AHAN Marketing, Sales, Product Management and, R&D functions to ensure support activities align with respective Functional Group Initiatives.
- Provide on farm customer support as coordinated by the sales organization.
- Provide support to poultry industry with special emphasis on preventative health management, disease diagnosis and interventions to achieve highest food safety standards.
- Field, log and respond appropriately to technical customer inquiries.
- Provide technical troubleshooting and customer problem solving.
- Develop and conduct internal & external customer technical training.
- Develop and conduct product / offering on farm demonstration trials.
- Interface with other Technical Services managers to facilitate collaborative idea exchange.
- Must be able to travel up about 60%.
Education and Experience
- DVM or PhD in Poultry Nutrition with strong training/experience in health and management.
- Minimum of five years industry or university experience in technical support with primary expertise in poultry production systems.
- Expertise in Gut Health Management is desirable.
- Previous product development experience helpful.
- Proven track record of working in a team-based environment.
Skills and Competencies
- Strong written and verbal skills and the ability to make professional presentations and proposals to both internal and external customers.
- Demonstrated ability to build and maintain strategic customer relationships, handle multiple priorities and work in a self-direct manner.
- Experienced in preventative health management, disease diagnosis and use of prebiotics and probiotics.
- Strong PC skills to include MS Office.
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Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.
For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/
Church & Dwight is proud to be an Equal Opportunity Employer, m/f/disability/veteran.
