Restaurant Management/Shift Leader

Job Summary

Key Responsibilities:

• Lead team members on shifts, including task assignments (cleaning, line duties, opening/closing duties), providing feedback and training
• Utilize the huddle board to effectively position the team
• Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
• Transition into opening/closing duties
• Make guests happy by providing great guest service
• Resolve guest complaints/issues
• Manage and organize the line and delegate duties to team members
• Know and uphold standards for product quality
• Work the line as needed
• Promote sales on the shift through suggestive selling and knowledge on in-store promotions
• Control food costs, labor, waste, and cash on the shift
• Count drawers and follow proper daily cash handling procedures

Requirements

• Great communication skills to communicate effectively with guests and co-workers
• Must have a positive attitude and ethics which support our values and culture
• Must be a strong team player
• Ability to train and coach others
• Ability to stand/walk for up to 8-10 hours per day
• The ability to lift up to 55 pounds.
• The ability to push and pull up to 55 pounds.
• Ability for twisting of the back up to 90 degrees left and right.
• Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor