What are the responsibilities and job description for the Shift Leader - Restaurant 200617 - 4525 N. Belt West, Belleville, IL 62223 position at Church's Chicken?
Reports To (Title) : Restaurant General Manager
Department : Field Operations
Job Summary : To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.
Key Duties / Responsibilities :
- Monitors and ensures prompt, friendly, and courteous customer service.
- Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
- Ensures that prepared job assignments and activities are carried out by Team Members.
- Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
- Demonstrates proper procedures for Team Members to follow.
- Ensures that safety and security policies and procedures are enforced.
- Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
- Follows and ensures the use of proper product procedures for preparation of all menu items.
- Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
- Maintains professional and ethical leadership behaviors at all times.
- Ensures on-time attendance by each employee for shift.
- Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience) :
Position Qualifications / Functional Skills :
1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
