What are the responsibilities and job description for the Regional Database Marketing Analyst position at Churchill Downs Incorporated - Louisville, KY?
Why Choose CHURCHILL DOWNS INC.
Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
The Regional Database Marketing Analyst is responsible for the execution of direct marketing programs for a collection of gaming properties in the portfolio. This role involves segmenting customer databases, creating targeted offers within the source system, and deploying marketing emails to maximize customer engagement and drive revenue. The ideal candidate possesses strong analytical skills, attention to detail, and a deep understanding of customer segmentation strategies in the gaming industry.
What's in it for you:
- 401K plan with company matching
- Employee Stock Purchase Program
- Health, dental, and vision insurance
- FSA and HSA with company contribution to HSA
- Tuition reimbursement and tuition discounts
- Be part of a growing and exciting industry!
- Professional development
Some of what you'll do in this role:
- Customer Data Management:
- Extract relevant customer data from various sources and consolidate it for marketing purposes.
- Segment customer lists based on demographics, gaming behavior, and other relevant criteria.
- Campaign Planning and Strategy:
- Collaborate with marketing team members to develop targeted campaign strategies.
- Analyze past campaign and customer data to identify opportunities for optimization.
- Assist in the development of marketing offers and promotions tailored to specific customer segments.
- Offer Creation and Implementation:
- Utilize the casino's source system to create customized offers and incentives for targeted customer segments.
- Work closely with the analytics team to ensure offers are data-driven and aligned with business objectives.
- Coordinate with relevant departments to ensure seamless implementation of marketing offers across various channels.
- Email Marketing Deployment:
- Design and execute email marketing campaigns using industry-standard tools and platforms.
- Develop compelling email content, subject lines, and calls-to-action to drive customer engagement.
- Monitor email deliverability, open rates, click-through rates, and other key performance metrics.
- Performance Tracking and Reporting:
- Track and analyze the effectiveness of marketing campaigns in driving customer engagement and revenue.
What you need for this role:
- Ability to effectively gather and analyze data to leverage in process management.
- Ability to analyze and interpret department needs and results to solve complex problems.
- Excellent customer service, oral, and written communication skills.
- Availability to work when needed, including weekends, nights, and holidays.
- Bachelor’s degree in Marketing or related field required, or relevant work experience in database marketing and data analysis, with background in querying, utilizing multiple databases and business intelligence/reporting tools to manage data and reports.
- Proficiency in Excel and Access required; experience with SQL strongly preferred.
- Able to obtain and maintain a valid gaming license for each of the CDI HRM and/or casino gaming jurisdictions where we operate.
