What are the responsibilities and job description for the OTB Assistant Manager (Kenner) position at Churchill Downs Louisiana Horseracing Co?
Job Description
Job Description
Responsibilities :
- Operational planning and implementation of plan to include : budgeting for profit planning, programs for capital investing, sales forecasting and cost standards to maximize profitability.
- Responsible for guiding, directing and ensuring customer service and satisfaction. Successfully resolves and verifies resolution of customer complaints.
- Continually evaluates business plan, goals and operation for improvements to profitability and changing customer needs.
- Manages building, infrastructure and facility operations to assure asset protection, enhancement, safety and security.
- Recruits, hires, trains, coaches and motivates hourly employees; works with FG Human Resources Director, Human Resources Business Partner and Directors of OTBs to recruit, hire, train, coach and motivate employees; conducts safety orientations and meetings; assures that all corporate, operations and Human Resources policies and procedures are followed.
Qualifications :
