What are the responsibilities and job description for the Special Event Sales Manager position at Churchill Downs Racetrack?
FUNCTION
The Special Events Sales Manager provides sales, marketing, and customer service for all aspects of events at Churchill Downs® Racetrack.
SPECIFIC DUTIES
- Develop a comprehensive strategy including action plans and schedules to identify specific sales prospects.
- Maintain daily call minimums and weekly appointments/site visits to generate new business.
- Prepare a variety of status reports, including activity, closings, follow-up, reports on special developments, information, or feedback gathered through field activity.
- Prepare custom design proposals and presentations to clients.
- Act as liaison between third party vendors in order to obtain additional nontraditional revenues for Churchill Downs® Racetrack.
- Represent Churchill Downs® Racetrack within the business community – participate in local civic and philanthropic organizations.
- Work with the Events Department to coordinate room break down and set up and ensure that all is done to contract specifications.
- Prepare for and attend exhibits, conferences, meetings, and other local, regional, and national promotional opportunities.
- Prepare paperwork to activate and maintain contract services.
- Maintain involved & well versed in the competitive set both locally and regionally.
- Provide customer support to clients throughout the event including pre and post follow up with the client.
- Maintain open communication between the Churchill Downs® Racetrack and contractors and clients.
- Other duties as assigned.
REQUIRED QUALIFICATIONS
- Demonstrated passion for hospitality and/or the racing & entertainment industry
- Excellent oral and written communication skills
- Creative problem solver
- Ability to collaborate with a cross functional team
- Ability to prioritize and manage multiple tasks simultaneously
- Proficient in Microsoft Office & Excel
- Ability to learn new software, specific to ticketing and CRM systems
EDUCATION, TRAINING, AND EXPERIENCE
- Bachelor’s degree (B.A.) from four-year college or university; 2-4 years of professional experience in hospitality or a related field; Alternatively, equivalent combination of education and experience.
