What are the responsibilities and job description for the Host position at Churrasco Brazilian Steakhouse?
Job Overview
We are seeking a friendly and organized Host to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your responsibilities will include greeting guests, managing reservations, and coordinating seating arrangements to optimize flow and service.
Pay starts at $16.5 per hour with a tipshare of the credit card pool, details will be described during the interview.
Weekends and holidays are required.
Duties
- Greet guests warmly upon arrival and provide them with menus.
- Manage reservations and walk-in guests efficiently to minimize wait times.
- Coordinate seating arrangements to ensure smooth service and guest satisfaction.
- Maintain an organized waiting list and communicate wait times accurately.
- Assist with guest inquiries and provide information about menu items and specials.
- Handle phone calls with professionalism, demonstrating excellent phone etiquette.
- Collaborate with the serving staff to ensure seamless communication regarding guest needs.
- Uphold high standards of hospitality and customer service at all times.
Experience
- Previous experience in guest services or hospitality is preferred but not required.
- Familiarity with the Open Table platform is preferred but not required.
- Strong communication skills with the ability to engage positively with guests.
- A commitment to providing exceptional customer service and enhancing guest relations.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join us in delivering outstanding experiences for our guests as a valued member of our team! Please feel free to reach out to our general manager Deborah Brown at db@churrascobr.com to schedule an interview.
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 14 – 20 per week
Benefits:
- Employee discount
Shift:
- Evening shift
Work Location: In person
Salary : $17