What are the responsibilities and job description for the Operations Scheduling Coordinator position at Chute Master Environmental?
Operations Admin Position
Reports to the Director of Operations
Daily full-time hours from 8:00 a.m. - 4:00 pm. In person at the Union office location.
Essential skills:
Bi-lingual in Spanish-a plus
Computer skills-excel, time keeping, scheduling software
Heavy phone experience
COMPUTER SKILLS:
JOLT- Make sure work orders are filled out by crew:
Time In & Out per Job. Review in the morning that the previous day’s schedule is complete with times worked (start time and end time by day, by tech). Verify with GPS tracking system for clocking in and out times. Monitor that techs are calling when each job is finished.
Understanding of each crew members skill set to match best fit for scope of work. The ability to re-assign daily schedule based on job location, open jobs for the week so that we fill each crew with full schedule. Assess the scope of job and expected time to complete.
Phone calls:
Talk with techs on site to resolve issues/questions related to scope of work. Coordinate with other administrative staff to ensure smooth operations of the office and timely billing of work serviced. Follow up calls for paperwork. Coordinate with customers based on crew availability to ensure proper scheduling of approved services. Answer phone calls and respond to inquiries regarding appointments or general information.
Additional Qualifications:
Previous experience in a similar role.
Handle high pressure situations.
Organized with a high attention to detail.
Excellent verbal & written communication skills.
Ability to multitask and prioritize tasks effectively & efficiently.
Understand work capacity and time management to optimize daily productivity.
Manage and track status of inflow & processing of approved work proposals.
Customer friendly Focus & Orientation
Please note additional duties may be assigned.
Required to comply with all company policies & procedures.
Job Type: Full-time
Pay: $24.50 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Life insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Union, NJ 07083 (Required)
Work Location: In person
Salary : $25 - $30