District Fitness Manager

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay range: $66,880 - $83,600 / annually

The District Fitness Manager (DFM) is responsible for the growth of Fitness professionals and programming at Chuze. Invest in the team by recruiting and mentoring FMs and FitPros, ensuring they master Chuze policies to elevate the district in customer service, cleanliness, and culture. The DFM demonstrates strong leadership, team-building, and interpersonal skills by building strong relationships with members and staff, creating a welcoming community through positive interactions, and fostering an inclusive community.

The DFM role is for a dynamic leader ready to inspire, innovate, and shape the future of fitness at Chuze.

Responsibilities include, but are not limited to, the following:

• Build professional relationships and develop all direct reports through feedback, performance reviews, team-building activities and leading management meetings

• Engage in the growth and development process by maintaining current fitness certifications and proactively seeking opportunities for personal growth

• Cultivate a strong, professional rapport with members and promote participation in all Fitness offerings by coordinating promotional events and establishing a sense of community, influencing the district to go above and beyond in customer service, cleanliness, and culture

• Effectively determine the proper course of action in high-level member concerns escalated from club management, partnering with the Member Experience team as needed

• Establish and maintain strong cross-departmental communication and teamwork with the Operations and Maintenance staff to effectively meet member and facility needs

• Lead FMs to develop a strong partnership with HR to address escalated personnel concerns, providing proactive solutions, and encouraging relationship development

• Facilitate educational opportunities for the fitness team in collaboration with RDF and the Fitness Development Team

• Approve bi-weekly Payroll cycles for FMs and ensure accuracy and completion of timecards for FitPros

• Approve and proactively review and elevate all recruiting efforts within the district, maintaining oversight of staff levels and hiring needs, and recruiting and training new FMs and FitPros to go above and beyond in customer service, cleanliness, and culture

• Utilize current Key Performance Objectives (KPOs) and Business Intelligence Tools to ensure standards are met for club evaluations and budgets, measuring the effectiveness of programming, partnering with the RDF to identify opportunities for improvement and innovation district-wide

• Collaborate among management to assemble discussion points and activities for district, region, and company-wide meetings and outings, fostering a positive and professional environment with adherence to the Chuze Code of Conduct

Perks & Benefits:

• Free Chuze Fitness membership 1 Free membership for a family member or friend
• Free iChuze Membership
• Flex PTO (includes sick time and holidays)
• 401k
• Medical, Dental, Vision, and other supplemental insurance (with large employer contribution)
• Professional training and growth opportunities
• Company-provided devices and software
• Personal device stipend
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Free access to hundreds of dollars worth of continuing education and training, and professional growth opportunities
• Instructor referral program
• Team building events and annual parties

Essential Physical Requirements:

• Read, write, and speak clearly in English
• Touring the club: walking and climbing stairs
• Sitting or standing for long periods
• Leading and performing high-intensity workouts
• Repetitive wrist, hand, and/or finger movements
• Typing and computer operations
• Ability to lift at least 50lbs

Experience

• Organized, accountable, and able to set, prioritize, and reach goals in a fast-paced environment
• Ability to maintain appropriate confidentiality and build trust from others
• Capacity to lead and motivate a large group with excellent verbal and written communication skills
• Current CPR/AED certification (or obtain within the first 60 days of employment)
• Access to reliable transportation with the ability to regularly travel between clubs within the market
• 2 year(s): Experience as a Fitness Professional with current certification
• 3 year(s): Multi-unit management experience or equivalent industry work
• High school graduate or equivalent

• Bachelor’s degree or currently continuing education

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.