Kids Club Supervisor - Highlands Ranch

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $19.42 - $21.68

The Kids Club Supervisor leads their team in creating a fun, safe, and engaging environment for our little Chuzers and their families. You'll welcome and provide excellent customer service to members and guardians, oversee fun and safe activities with children, and ensure our space sparkles with cleanliness. You can build the best Kids Club team possible by collaborating with the General Manager to recruit, coach, and draft performance reviews.

Your top priority will be the safety of the children in our care while spreading joy in our club!

Responsibilities include but are not limited to the following:

• Create an inspiring environment and set the example in welcoming, greeting, and interacting with all members, prospective members, and their children
• Engaging with children consistently through activities while prioritizing safety in the Kids Club and administering first aid to children as needed
• Onboard and train all new kids club employees
• Maintain knowledge of front desk operations, including membership tours, billing and pricing, point-of-sale transactions, disputes, and answering phones
• Create detailed incident reports for little Chuzers as needed
• Intervene with escalated member/guardian incidents, such as child concerns and billing issues
• Collaborate with the General Manager to provide coaching, performance reviews, and recruit team members
• Complete administrative tasks such as scheduling, drafting and running reports, record keeping, and inventory ordering
• Run daily shift operations such as breaking employees for lunches, delegating and following up on cleaning duties, and completing opening and closing responsibilities

Perks & Benefits Include:

• Accrued PTO, sick leave, and paid holidays
• Medical, Dental, Vision, and other supplemental insurance
• 401k
• Free Chuze Fitness Membership
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Professional growth opportunities

• Benefits for Part-Time employees may differ

Physical requirements:

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Additional Information:

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.

Experience

• 1 year(s): Customer Service experience
• Ability to lead and work alongside a great team
• Ability to establish and foster a positive rapport with children
• Teamwork-based mentality with the capacity to deliver and receive feedback
• Ability to multi-task and handle shifting priorities with attention to detail
• Excellent verbal and written communication and interpersonal skills
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
• 1 year(s): Previous experience leading a team
• 1 - 2 years: Childcare Experience

• Previous experience or interest in the fitness industry
• Bachelor's degree or current continued education in early childhood education
• High school graduate or GED