Community Development Relationship Manager - Chicago / Little Village

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Community Development Relationship Manager (RM), you’ll be responsible for bringing in new small business relationships while maintaining and growing existing ones. You’ll focus on small businesses located in low-to-moderate income census tracts within the Bank’s CRA assessment areas, targeting businesses with annual revenues under $1 million.

This role involves underwriting and originating loans, analyzing cash flows, managing credit exposures, and representing CIBC in community outreach efforts. You’ll build referral networks and collaborate with community partners, entrepreneurial training organizations, and internal teams to drive business growth.

How you’ll succeed

• Expand small business lending: Cultivate new relationships and grow existing ones by presenting CIBC’s lending programs and products to meet the needs of small businesses.

• Engage in community outreach: Actively participate in community and civic events, represent CIBC at non-profit functions, and develop partnerships to generate referral opportunities.

• Collaborate across teams: Partner with the Community Development Portfolio Manager, Client Specialist, and other internal teams to underwrite and manage community development loans.

• Manage client portfolios: Oversee credit exposures, analyze cash flows, monitor payment and maturity schedules, and ensure accounts remain in good standing.

• Contribute to team success: Share success stories, address challenges, and suggest process improvements during group sales meetings.

Who you are

• Experienced in lending: You have at least 5 years of relevant work experience in small business lending or community development, including underwriting and cash flow analysis. Formal credit training is preferred.

• Fluent in Spanish: You are fully fluent in Spanish, particularly in spoken communication, with written proficiency preferred to support diverse clients effectively.

• Relationship-focused: You’re skilled at building and maintaining relationships with small businesses and community organizations.

• Community-oriented: You’re passionate about supporting small businesses at all stages, from start-up to established operations, and are actively involved in community leadership roles.

• Organized and proactive: You can manage multiple task and timelines independently while maintaining a strong attention to detail.•

• A strong communicator: You excel at verbal and written communication and are comfortable presenting to groups.

What success looks like

• Strong and growing relationships with small businesses in CRA assessment areas.

• Increased lending activity and successful loan originations.

• Active community engagement and leadership that generate meaningful referrals.

• Collaboration with internal teams that results in seamless lending processes and client satisfaction.

What CIBC offers 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering and MomentMakers, our social, points-based recognition program

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

California residents — your privacy rights regarding your actual or prospective employment 

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $105,000 - $135,000 for the Chicago, IL market based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.  

CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays,  and 401(k), in addition to other special perks reserved for our team members.   

Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process. 

What you need to know 

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres@cibc.com 

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-3010 S Kedzie Ave

Employment Type

Regular

Weekly Hours

40

Skills

Business Development, Client Service, Competitive Intelligence (CI), Customer Retentions, Investment Research, New Business Acquisition, People Management, Promotional Activities, Relationship Management

Salary : $105,000 - $135,000