Proofpoint Administrator

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you will be doing

You will be joining CIBC’s US Infrastructure Operations team. The role will administer Proofpoint Platform ensuring its smooth operation and optimal performance.  Administrator with strong Proofpoint experience will be responsible for running day-to-day operations , handling tickets, responding to incidents and interfacing with various line of business and stakeholders. You oversee day-to-day operations of email archiving systems working closely with the Enterprise CMAS team and monitor and troubleshoot archiving issues. You are also responsible for collaborating with cross-functional teams to ensure seamless integration of email systems with other applications and platforms and responding to user inquiries and resolve problems promptly. As a Proofpoint Administrator, you provide troubleshooting and support, including on-call rotation, after-hours support and ensure compliance with security standards and data privacy regulations

At CIBC, we enable the work environment to be optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How you will succeed

• Troubleshooting and Technical Skills - Work closely with key business and technology partners to ensure that business and client impact issues are well understood and addressed. Ensure all infrastructure management aspects maintain adherence to all regulatory and information security standards and policies.

• Critical Thinker – Create better ways of solving technical problems and not be afraid of challenging the status quo.

• Relationship Management - Build strong relationships and partnerships with technical team members, clients, vendors, and peers. Lead discussions, listen, and ask the right questions to ensure problems/issues are identified and resolved.

Who you are

• You can demonstrate experience in. Proofpoint Administration, supporting one or more Archiving Applications, understanding of Supervision / Lexicons /Sampling O365 and Exchange 2019 with knowledge of journaling. Strong experience with Rubrik backup and Proofpoint Archive with an understanding of email protocol is required.

• You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision-making.

• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $110,000- $120,000 based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays,  and 401(k), in addition to other special perks reserved for our team members.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-70 W Madison St, 8th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Decision Making, Infrastructure Design, Infrastructure Implementations, Infrastructure Management (IM), Leadership, Technical Requirements

Salary : $110,000 - $120,000