What are the responsibilities and job description for the Business Development Manager - Midwest position at CIE Tours?
About us :
As Ireland and Britain’s largest tour operator, we offer fully inclusive and expertly guided vacations to Ireland, Britain, Iceland, Italy and Spain from group travel to highly curated private itineraries. We set our own high standards for delivering excellent vacations with state-of-the-art luxury coaches, prompt and pleasant customer service, the best hotels, and carefully chosen visits and entertainment. CIE Tours makes it easy for travelers to immerse themselves in a new place with exclusive access, authentic experiences, and in-depth knowledge that, in the spirit of Celtic heritage, often begins with a story.
Territory - Midwest
SUMMARY :
The Business Development Manager maximizes the sales potential within their designated territory by cultivating strong relationships with existing customers, driving brand awareness, and identifying new customer prospects. By effectively representing CIE Tours to the travel industry and the public, Business Development Managers strive for successful execution of their sales plan and achievement of their revenue and passenger objective / goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Ability to target and achieve results, set challenging goals, show energy and react to opportunity, instill urgency in others, and meet deadlines
- Develop and implement sales and marketing plans with key accounts to address their specific needs
- Strengthen relationships and achieve growth with key accounts through regular contact and informative updates with respect to their productivity and progress; offer assistance when appropriate to assist in achievement of goals.
- Provide robust CIE Tours training opportunities for agents through client presentations, product information sessions and ongoing website and e-commerce strategies
- Ensure that marketing collateral is utilized to its fullest potential; ensure CIE Tours has prominent placement in key account agencies.
- Identify and develop new business opportunities.
- Evaluate ROI of potential trade and consumer shows / events and participate where beneficial.
- Continually identify opportunities outside traditional B2B accounts.
- Stay abreast of competitor information in designated territory and stay updated on trends within the industry. Provide feedback to management team with respect to trends and opportunities.
- Maintain accurate records of sales activities in Sales Force; record training's, appointments, tasks, customer feedback and other sales activities in a timely manner.
- Actively seek out and foster group business; Maintain contact with originating agent from beginning of process through to departure of the group.
- Manage T&E budget and co-op marketing funds in the most cost effective way, being mindful of established policies.
- Other duties as required and assigned
DESIRED SKILLS AND EXPERIENCE :
PHYSICAL DEMANDS :