What are the responsibilities and job description for the Senior Salesforce Admin position at Cie?
SparkHaus is an early-stage start-up specializing in unlocking customer insights across the luxury product ecosystem. Our mission is to revolutionize customer relationship management in this industry through modern technology.
We're looking for a Senior Salesforce Admin to join our passionate team and be part of shaping the future of customer experience in the high-end luxury space. This is a contract-to-hire role. You will begin as a contractor with the expectation of becoming a full-time employee.
Key Responsibilities :
- Configure and manage Salesforce platform, including custom objects, workflows, validation rules, and page layouts.
- This role is client-facing - ability to troubleshoot client issues and provide reasonable estimation and time to resolution responses.
- Collaborate with internal teams to identify needs, gather requirements, and implement changes within Salesforce.
- Maintain data hygiene by regularly conducting data audits and implementing best practices for data management.
- Develop and manage custom dashboards and reports to provide actionable insights to team members.
- Monitor system performance and troubleshoot issues to ensure smooth daily operations.
- Assist with integrating Salesforce with other applications, optimizing workflows and data flows.
- Data transformation and migration for our clients.
- Train team members on Salesforce features and best practices, as needed.
Qualifications :
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Cie is a venture studio specializing in launching and accelerating start-up growth. Our executive crew have been key members in ninety-one startups with fifteen exits. These are the folks who cut their teeth at Yahoo, eBay, Amazon, Internet Brands, StyleHaul, and more; mastering the art of launching ideas against all odds and getting to success.
